What Merchants Think

The general consensus among merchants is that "Easy Polls & Surveys" offers a mixed experience. While some users appreciate its integration with WIX and commend the excellent customer service, others express dissatisfaction with technical issues, limitations in the free version, and problems with usability.

Key Strengths

• Easy integration with WIX allowing surveys and polls to blend in naturally.
• Highly versatile with sufficient setup options for various types of surveys.
• Responsive and helpful customer support, particularly praising individual representatives like Luiz Campos and Luis.

Common Concerns

• Technical glitches such as inability to edit and recurring login loops.
• Issues with upgrading to the Pro version and related user restrictions.
• Surveys and analytics disappearing after each month.
• Limited functionality in the free version, pushing users towards a paid option.

Final Thoughts

"Easy Polls & Surveys" presents a compelling package for users looking for an affordable and integrated solution on WIX. However, some persistent technical issues and a restrictive free version suggest that users may experience challenges, underscoring the importance of reliable customer support in enhancing user satisfaction.