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Customer reviews: Easy Polls & Surveys

Develop by POWR

Reviews (768)

Overall rating
4.4

What Merchants Think

The general consensus among merchants is that "Easy Polls & Surveys" offers a mixed experience. While some users appreciate its integration with WIX and commend the excellent customer service, others express dissatisfaction with technical issues, limitations in the free version, and problems with usability.

Key Strengths

  • Easy integration with WIX allowing surveys and polls to blend in naturally.
  • Highly versatile with sufficient setup options for various types of surveys.
  • Responsive and helpful customer support, particularly praising individual representatives like Luiz Campos and Luis.

Common Concerns

  • Technical glitches such as inability to edit and recurring login loops.
  • Issues with upgrading to the Pro version and related user restrictions.
  • Surveys and analytics disappearing after each month.
  • Limited functionality in the free version, pushing users towards a paid option.

Final Thoughts

"Easy Polls & Surveys" presents a compelling package for users looking for an affordable and integrated solution on WIX. However, some persistent technical issues and a restrictive free version suggest that users may experience challenges, underscoring the importance of reliable customer support in enhancing user satisfaction.

Office00941

Aug 28, 2025  on Wix

Imagevoting for tattoocontestAfter some initial hiccups during testing, everything now runs smoothly. The image voting works perfectly, the app is stable, and I’m very satisfied. Highly recommend!

Gblack65

Aug 11, 2025  on Wix

Simple and solid survey appNeeded a simple survey app that can easily customize without a headache. Best part was that it offered a way to limit the amount of responses a single person could submit to not...

Sg5491

Aug 10, 2025  on Wix

Very easy to useNice app, VERY helpful customerservice

Jqdigitalmedia

Jul 28, 2025  on Wix

Great tool so farIt was a bit tricky for me to get started, but the support team was very helpful and I was successfully able to add polls to my blog posts

Officialworldcocom

Jul 28, 2025  on Wix

Wonderful for large scale eventsWe used this service to host the voting process for an awards event called The World Choice Awards in 2025 and they never failed us. The setup and launch was easy to use...

Christina2011

Jul 27, 2025  on Wix

Top Notch Tech Help!Super fast help in chat - got all my questions answered and the rep responded within minutes of me asking 10 separate questions. A+ super happy with this APP so far.

Jiffygammas9b

Jul 20, 2025  on Wix

It's OK Not super easy to use. Support is good but there are no real instructions. I upgraded and the limitations for the free version have not been removed. Its not intuitive...

Claursen3

May 28, 2025  on Wix

This plug-in is great. Good UX and well done.If you need a survey or a poll on your WIX website, I recommend this plug-in highly. If you have any issues, they are there to help right away. As a business owner,...

Jeremycooke9

May 03, 2025  on Wix

it fails- AVOID.I bought and paid for this app , I then upgraded , I then signed up directly with POWR - every element failed and now it returns 404 when I try to access...

Kprokop6

Apr 30, 2025  on Wix

WorstBuyer Beware. Login was a perpetual loop, the counter was always a page behind because it started at 0, the upgrade I purchased said it would allow for 12 pages but it wouldn't let...

Tim14381

Apr 25, 2025  on Wix

Find another AppCouldn't even figure out how to get the app to work or put it on our website. And won't refund monthly subscriptions - so beware. I'm a pretty seasoned website builder and couldn't...

Ontherailradio

Apr 15, 2025  on Wix

App works well - Support is excellentI'd had some issues with the app - not recognizing the paid level I was at. Irina has worked with me off and on for a couple of weeks and things are...

Avilabeachjg

Feb 24, 2025  on Wix

I dig it. It is clean. Simple. And Intuitive. The app is simple and intuitive to set up. I did have a tech issue. However, once I reached out to PWR Tech Support directly. The problem was solved. Mahalo.

Stephqrh

Feb 23, 2025  on Wix

Not impressed. trying to login is a continuous circle :(

Forpupteam

Feb 19, 2025  on Wix

Worst Customer service I have ever come acrossWhen it works , it works well but God forbid if there is a problem, do not expect customer care to help you at all. I have been a paid user but they dont...

Forpupteam

Feb 19, 2025  on Wix

Worst Customer service I have ever come acrossUpdate - I was helped later by a considerate customer care represntattive -Richarde-. I appreciate the support and hope to keep getting it . Thanks ---------------------------------------------------------------------------------------When it works , it works well...

Nicolobe24

Feb 18, 2025  on Wix

A little tricky to set up integrations, but great customer service!I use Safari mostly, and it seems to cause issues with many of the integrations. Luckily switching to Chrome fixes most of it. The customer service was great since Irina always tried her...

Audiobookspecialist

Feb 13, 2025  on Wix

Not workingInstalled a paid version on site. Won't let me edit the window, just keeps looping back to sign in and nothing happens. Finally had to delete it as it was sitting on my...

Audiobookspecialist

Feb 13, 2025  on Wix

BewareUPDATE; refuses to refund the pro version we paid for and sent me another of his customers private data by mistake, Installed a paid version on site. Won't let me edit the window,...

M00377

Jan 28, 2025  on Wix

Versatile, aesthetic and affordable choiceThis plugin is easy to use and has enough setup options necessary to start almost any type of surveys. It is integrated well with WIX, which means surveys/polls I created blend in naturally...

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