What Merchants Think

Overall, merchants have shared positive feedback about the "Customer Reviews" app. Many users appreciate its simplicity and effectiveness in showcasing customer feedback to build trust with new visitors. However, some have pointed out issues regarding its appearance and occasional technical difficulties.

Key Strengths

• Helps build trust by displaying customer feedback to new visitors
• Simple and easy to use
• Excellent customer support from WIX and app creators
• Notifies merchants when reviews are posted

Common Concerns

• Outdated appearance not suited for modern websites
• Technical glitches such as issues with loading and navigation
• Lacks automatic email feature for soliciting customer reviews post-purchase

Final Thoughts

"Customer Reviews" is generally well-received for its ease of use and effectiveness in displaying customer feedback, which helps build trust with website visitors. However, improvements in design aesthetics and technical reliability, along with adding more automated features, could enhance its utility.