Reviews: Customer Reviews

Reviews (238)

Overall rating

3.7

5

7
4
3
2

1
1

3

What Merchants Think

Overall, merchants have shared positive feedback about the "Customer Reviews" app. Many users appreciate its simplicity and effectiveness in showcasing customer feedback to build trust with new visitors. However, some have pointed out issues regarding its appearance and occasional technical difficulties.

Key Strengths

Helps build trust by displaying customer feedback to new visitors
Simple and easy to use
Excellent customer support from WIX and app creators
Notifies merchants when reviews are posted

Common Concerns

Outdated appearance not suited for modern websites
Technical glitches such as issues with loading and navigation
Lacks automatic email feature for soliciting customer reviews post-purchase

Final Thoughts

"Customer Reviews" is generally well-received for its ease of use and effectiveness in displaying customer feedback, which helps build trust with website visitors. However, improvements in design aesthetics and technical reliability, along with adding more automated features, could enhance its utility.

Patmoscreations

Feb 03, 2025 on Wix

Share the customer love with visitors!Allows new visitors to see what is popular and helps gain trust. Anyone who has used your product can post a review, not just customers from your website. An important feature when your...

Hashimoelements

Jan 26, 2025 on Wix

the look of it is 100 years oldnothing you can use in 2025 for a cool new website

Naturallybueno

Dec 29, 2024 on Wix

Love it!!!I have been using this app for several years now. Love it! Simple and easy to use. A great addition to my website. To automatically request clients to leave a review, you can...

Gigisgiftshop381

Dec 14, 2024 on Wix

LOVE IT!!The WIX team and the creators of this app have been excellent with their support. Gigis Gifts LLC highly recommends not only this app but WIX as a whole

Rise891

Oct 29, 2024 on Wix

LOVE IT!It does what is says and does it well!

Jacob8210

Oct 07, 2024 on Wix

Stopped workingWhen the app opens it opens a small window and I'm unable to navigate anywhere. It's virtually useless.

Rockcandles

Aug 15, 2024 on Wix

Missing featuresThere seems to be no way to set the app to automatically email customers and request a review after they make a purchase. This is a very important feature that is needed...

Oriley87

Mar 22, 2024 on Wix

Love this appI've had this app on my website for years and years and its always worked exactly how it is supposed to work, I get notified when someone writes a review and I...

Customer reviews: Customer Reviews