What Merchants Think

Overall, merchants have mixed feedback on the "Comments/Reviews" app. Many users find the app effective for collecting customer feedback, noting its ease of use and the responsiveness of support. However, some merchants express concerns regarding their reviews being deleted and technical issues.

Key Strengths

• Effective for receiving customer feedback
• User-friendly interface
• Responsive and efficient customer support

Common Concerns

• Reviews may be deleted after website updates
• Technical issues causing the app to stop working suddenly
• Difficulty removing content seen in Editors but not on the website

Final Thoughts

The "Comments/Reviews" app is generally well-received for its ease of use and valuable customer support. However, merchants should be aware of potential issues related to review management and occasional technical glitches. Overall, it remains a useful tool for enhancing customer interaction and feedback collection.