What Merchants Think

Overall, merchants appreciate "AI Chatbot | Propane Chat" for its ease of use, particularly when integrated into websites like Wix. Many users highlight its effectiveness for embedding and training with custom documents, creating a valuable asset for customer service. However, there are notable issues with its AI accuracy and limited functionality on the free plan.

Key Strengths

• Ease of integration, even for novice users.
• Customization and training with own documents enhance customer service capabilities.
• Effective embedding and support features.

Common Concerns

• Poor AI response accuracy in some cases.
• Non-functional analytics component.
• Limited functionality on the free plan with only 10 messages per month.
• Instances of app errors, such as sending incorrect information.
• Slow and inefficient customer support.

Final Thoughts

"AI Chatbot | Propane Chat" offers a strong solution for enhancing customer interaction through its customizable and integration-friendly features. Still, users have raised concerns about its AI accuracy, limited free-plan options, and customer support efficiency. Further improvements in these areas could enhance user satisfaction and app utility.