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AI Chatbot | Propane Chat logo

Customer reviews: AI Chatbot | Propane Chat

Develop by Propane Chat
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Reviews (28)

Overall rating
3.8

What Merchants Think

Overall, merchants appreciate "AI Chatbot | Propane Chat" for its ease of use, particularly when integrated into websites like Wix. Many users highlight its effectiveness for embedding and training with custom documents, creating a valuable asset for customer service. However, there are notable issues with its AI accuracy and limited functionality on the free plan.

Key Strengths

  • Ease of integration, even for novice users.
  • Customization and training with own documents enhance customer service capabilities.
  • Effective embedding and support features.

Common Concerns

  • Poor AI response accuracy in some cases.
  • Non-functional analytics component.
  • Limited functionality on the free plan with only 10 messages per month.
  • Instances of app errors, such as sending incorrect information.
  • Slow and inefficient customer support.

Final Thoughts

"AI Chatbot | Propane Chat" offers a strong solution for enhancing customer interaction through its customizable and integration-friendly features. Still, users have raised concerns about its AI accuracy, limited free-plan options, and customer support efficiency. Further improvements in these areas could enhance user satisfaction and app utility.

Steve08486

Jul 26, 2025  on Wix

Perfect- I emptied my head in one day and really easy to useAbsolutely superb! We added PropaneChat to our Wix site and in under 8 hours, I created 250+ tailored FAQs from our own documents. As a novice web user, it was incredibly easy to...

Info2379777

Jul 08, 2025  on Wix

not really a good AI softwarenot really a good AI software. mostly doesn't know the answer

Zjmgyx

Apr 11, 2025  on Wix

the analytics part is not workingthe analytics part is not working

Info7398968

Mar 02, 2025  on Wix

Excellente application !Avec la possibilité d'entraîner l'AI avec ses propres documents, ce chatbot devient un réel service à la clientèle.

Yuridmagalhaes

Nov 21, 2024  on Wix

errosas vezes o chat envia numerops de telefones aleatorios para o clientes o que ja me geroou varios problemas , ou tendo as informações diz que não sabe responder, percebo uma falta...

Fennecgrp

Nov 03, 2024  on Wix

App is ok, support is horrible!I've rarely encountered app support as slow as this. I reached out on October 24th regarding two issues: first, the initial message in the embedding tab doesn't save correctly and keeps reverting to...

Mathiusmordred

Oct 15, 2024  on Wix

Excellent but very stingy for free plansI run a gaming website and this app is fantastic for getting answers from the website for players who visit. Sadly the free version only offers 10 messages per month. I don't make...

Oguzhanx625

Oct 06, 2024  on Wix

Güzel ama pahalıKullanımı tam öğrenilirse harika kullanılabilir ama upragade fiyatı biraz pahalı

Hardcodednl

Oct 03, 2024  on Wix

Nice! Very good support and possibility to embed, worked better for us than most marketing leading softwares :)

Admin490841

Oct 01, 2024  on Wix

Works well as a guide in a German visalaw knowledge databaseThis app is great so far! I am using it as a chatbot for a German visalaw/migrationlaw database. My homepages has several guides about migration to Germany and most people are overwhelmed with...

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