1:1 personalization and cross channel marketing for commerce
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Insider is a comprehensive platform designed to nurture personalized 1:1 relationships with your customers by delivering tailored experiences across multiple channels, including websites, apps, email, SMS, push, and WhatsApp messages. With over 100 customizable templates such as Social Proof, InStory, Cart Reminders, and Recommendations, it facilitates engaging interactions for both new and returning shoppers. It is trusted by more than 1,200 global brands like L'Oréal, Estée Lauder, and Avon, demonstrating its reliability and effectiveness. Integrating Insider requires only a few simple steps, making it user-friendly and efficient. The platform also helps recover abandoned carts through automated email and SMS campaigns. With AI-powered affinity-based recommendations, businesses can drive upsell and cross-sell strategies effectively. Additionally, Insider offers tools to build unified customer profiles based on past behavior, analytics, and predictive insights, ensuring a comprehensive understanding of each customer’s journey.