Ecwid Free support apps 2025

Reacho – Free Customer Support for Ecommerce Stores

(2/5)

2 Reviews

Free, comprehensive customer support solution for e-commerce brands. Unlimited features. Show more

Reacho is a cutting-edge customer support app tailored specifically for e-commerce businesses, providing a comprehensive solution without any cost. Designed to streamline and enhance customer service, Reacho offers unlimited access to agents, tickets, chats, and a sophisticated knowledge base. It consolidates email, chat, and ticketing systems, as well as self-service tools, into a singular, easy-to-use platform, enabling effortless management and tracking of customer interactions. Unlike expensive alternatives, Reacho guarantees perpetual free access to its wide range of features, including automation and customizable options. Developed by the creators of EngageBay, this app is dedicated to empowering e-commerce brands with tools to simplify support operations and facilitate business growth. By integrating Reacho into your online store, you can revolutionize your customer support experience while keeping costs at bay.

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Automated responses

Unlimited agents

Self-service tools

Integrated chat

Smart knowledge base

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Dr Free Gift, BOGO Buy X Get Y

$9.99-$24.99 / Month

7.3

92 Reviews

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Award free gifts to increase AOV & promote free product deals Show more

Dr. Free Gift & BOGO is an innovative app designed to enhance your online store's appeal by incorporating various free gift promotions. It allows businesses to offer enticing deals like free products with purchases, BOGO offers, and free shipping based on customizable cart conditions, all of which can lead to improved conversion rates and higher average order values. The app is user-friendly, requiring no coding for installation, making it easy to create and manage promotional offers swiftly. A standout feature of the app is its real-time gift progress bar, which visually tracks customers' progress toward earning free items, encouraging them to complete their purchases. The app also includes a customizable gift promotion widget to highlight available free gifts sitewide, increasing customer engagement. Additionally, Dr. Free Gift & BOGO supports custom cart upsell goals based on cart quantity or subtotal and displays the total item value savings in the cart, emphasizing the value of free gifts to customers.

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Bogo deals

Free gift offers

Free shipping conditionals

Gift progress tracking

Promotion widget

Easy self-install

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Reacho – Free Customer Support for Ecommerce Stores

(2/5)

2 Reviews

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Free, comprehensive customer support solution for e-commerce brands. Unlimited features. Show more

Reacho is a cutting-edge customer support app tailored specifically for e-commerce businesses, providing a comprehensive solution without any cost. Designed to streamline and enhance customer service, Reacho offers unlimited access to agents, tickets, chats, and a sophisticated knowledge base. It consolidates email, chat, and ticketing systems, as well as self-service tools, into a singular, easy-to-use platform, enabling effortless management and tracking of customer interactions. Unlike expensive alternatives, Reacho guarantees perpetual free access to its wide range of features, including automation and customizable options. Developed by the creators of EngageBay, this app is dedicated to empowering e-commerce brands with tools to simplify support operations and facilitate business growth. By integrating Reacho into your online store, you can revolutionize your customer support experience while keeping costs at bay.

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Automated responses

Unlimited agents

Self-service tools

Integrated chat

Smart knowledge base

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Inciter: Shipping & Promo Bars

$9.95 / Month

8

19 Reviews

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Free shipping, free gift and custom promo bars in 1 suite. Show more

Inciter: Shipping & Promo Bars is a versatile app designed to enhance your online store's sales by strategically utilizing announcement bars. This tool effectively motivates shoppers by clearly communicating the rewards they can earn upon completing a purchase, such as free shipping or complimentary gifts, which in turn can boost your average order value. With customizable options, you can tailor the design and content of these bars to perfectly match your store’s aesthetics and brand message. Advanced features like Geo-targeting allow you to display different announcements to customers based on their location, helping you to cater to a diverse audience. You can also set specific display schedules and choose on which pages these bars should appear, providing a highly personalized shopping experience. The app supports an unlimited number of custom-tailored announcement and promo bars, ensuring flexibility and creativity in your promotional strategies.

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Page-specific targeting

Unlimited announcement bars

Custom bar design

Geo-targeting options

Display schedule

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FSB Free Shipping Bar

7.2

15 Reviews

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Unlock maximum conversions with free shipping offers. Show more

FSB Free Shipping Bar is a powerful tool designed to enhance customer engagement through attractive promotional bars, countdown timers, and compelling free shipping offers. Tailored to operate globally, this geo-location-based app provides personalized user experiences by targeting customers based on their location. Its intuitive setup ensures rapid implementation, leading to improved visibility and increased sales. By integrating efficient email collection and announcement features, it further enriches the shopping experience while boosting store success. The app allows customization of promotional bars to match your store’s branding, ensuring consistency and appeal. Additionally, it offers curated templates for holidays, events, and special occasions to keep your promotions relevant and timely. With capabilities like device, page, and geographic targeting, and auto-scheduling features, FSB Free Shipping Bar maximizes visitor attraction and buyer retention seamlessly.

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Countdown timers

Customizable design

Promotional bars

Email collection

Geo-location based

Device and geo-targeting

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Inmar Package Free Returns

6.9

10 Reviews

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Efficient package- and label-free returns at 3000+ locations. Show more

Inmar Package Free Returns is a pioneering app that offers a seamless and eco-friendly solution for returning online purchases, regardless of where they were bought. By partnering with retailers nationwide, it provides consumers with the convenience of package-free and label-free returns at various U.S. locations. This innovative service helps reduce transportation and packaging costs for retailers, enhancing their sustainability efforts and improving their profit margins. Additionally, the app boosts customer loyalty by facilitating quicker refunds, encouraging repeat purchases. Retailers can become operational in as little as one week and have the option to integrate with Inmar's processing services to further optimize value recovery. Ultimately, the app not only transforms the return process for shoppers but also helps merchants enhance their customer service and operational efficiency.

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Package-free returns

Label-free returns

3000+ locations

Reduce costs

Boost loyalty

Faster credits

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EZ Free Plus Shipping

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Easily add and setup "free plus shipping" offers. Show more

EZ Free Plus Shipping is an innovative app designed to enhance your online store's sales by leveraging the popular "Free Plus Shipping" marketing strategy. This app enables store owners to effortlessly create, set up, and manage enticing offers where customers can receive products for free by covering a small shipping fee. With its fully automated setup, there is no need for any programming or coding experience, making it accessible for all levels of users. The intuitive interface streamlines the process, allowing you to quickly roll out new offers to attract a wider customer base. Backed by first-class support, you can expect prompt responses to queries, typically within 24 hours, if not sooner. Try EZ Free Plus Shipping today to see how simple it is to boost your sales and expand your customer reach with this effective marketing strategy.

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Create offers

Setup easily

Manage campaigns

Automate setup

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Goalify: Free Shipping Bar PRO

9.1

20 Reviews

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Reward with discounts, gift with purchase & free shipping bar. Show more

Goalify • Progress bar & Gifts is a versatile app designed to enhance your online store by offering enticing incentives to encourage customer purchases. With this app, you can provide stackable rewards like free shipping, order discounts, or complimentary gifts, all seamlessly presented to your customers using beautifully designed templates. The app allows you to set customizable conditions based on cart criteria such as cart value, specific products in the cart, or item quantities, enabling you to tailor offers to meet various customer needs. Additionally, Goalify ensures a personalized and globalized customer experience with options for multiple design templates, translations, and currency conversions. Its flexibility extends to the ability to hide promotions for specific countries and to deploy user-friendly features like a top bar and widget, which can be positioned strategically on your shop's website. With Goalify, you can create as many rules and rewards as you desire, offering a unique and motivating shopping experience that can drive more sales and customer satisfaction.

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Customizable widget

Stackable rewards

Configurable goals

Localized templates

Multi design templates

Cart-based conditions

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Kai Progress bar & Free Gift

$5.99 / Month

9.1

13 Reviews

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Increase AOV via Progress bar with Free Shipping & Gift reward Show more

Progress Bar: Shipping & Gift is a powerful tool designed to elevate your store's Average Order Value (AOV) with a multi-tier discount system. This app allows you to offer flexible rewards such as fixed discounts, percentage off, free shipping, or gifts, strategically displayed on your store's announcement bar, product pages, cart drawer, or any other preferred location. Customize the appearance and settings to align perfectly with your brand, making the shopping experience seamless and engaging for your customers. With the ability to run unlimited targeted campaigns focusing on specific products or collections, you can tailor your promotional strategies effectively. The app supports multi-currency setups and provides detailed analytics to help you track your store's performance. Enjoy peace of mind with 24/7 live support, ensuring a smooth setup process and ongoing success in driving sales through dynamic incentives.

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Customizable campaigns

Flexible rewards

Analytics & reports

Multi-tier discounts

Dynamic incentives

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Shop Smaller ‑ Free Sticker

8.2

1 Reviews

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Free vinyl sticker for customers who support small sellers. Show more

The Shop Smaller Free Sticker app is a fantastic way to enhance your customers' shopping experience and promote small business support. After completing a purchase, customers can easily request a complimentary “I SHOP SMALLER” vinyl sticker with just a click on the Thank You page. The app is straightforward to install, ensuring a seamless integration with your existing system. Best of all, there's no additional effort required from you as we handle the direct shipping of the stickers to your customers. By offering this token of appreciation, you can leave your customers feeling great about their decision to shop small. Encourage a sense of community and solidarity while boosting your business's appeal with this unique offering.

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Direct shipping

Free vinyl sticker

One-click claim

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Reacho

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Reacho: Unlimited, seamless support for eCommerce growth and customer satisfaction. Show more

Reacho is the ultimate eCommerce support solution, offering a comprehensive platform designed to streamline customer interactions and enhance business operations. Unlike traditional models, Reacho offers its services free forever, with no per-agent or per-ticket fees, empowering businesses to scale without financial constraints. It consolidates multiple communication channels such as email, SMS, and push notifications into a singular, user-friendly interface, enabling faster responses and improved customer experiences. Equipped with a suite of tools like helpdesk ticketing, live chat, and a self-service knowledge base, Reacho ensures 24/7 engagement and support. This feature-packed solution supports unlimited agents and tickets, making it ideal for startups and large enterprises alike. By removing the burden of expensive software, Reacho allows businesses to focus on growth and customer satisfaction. As a partner in growth, Reacho is committed to creating happy customers and driving sustainable business success.

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Live chat

Multichannel support

Knowledge base

Unlimited agents

24/7 engagement

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Webkul Helpdesk Support‑UVdesk

$36 / Month

8

9 Reviews

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Customer support with social media & marketplace [eBay,amazon] Show more

Webkul Helpdesk Support-UVdesk is a comprehensive helpdesk solution designed to centralize customer support inquiries across multiple channels. With seamless integration with Shopify, merchants can effortlessly access order details for real-time order validation and manage multiple Shopify stores from a single platform. The app offers personalized templates and automated workflows to enhance efficiency and reduce response times, allowing support teams to deliver faster and more effective solutions. UVdesk ensures streamlined customer support management by providing a unified dashboard for monitoring inquiries and evaluating support staff performance. This enhanced oversight helps boost productivity and fosters better customer relationships. Additionally, features like custom forms allow customers to easily submit queries directly from the Shopify storefront, resulting in a smoother support experience. Overall, Webkul Helpdesk Support-UVdesk is an invaluable tool for businesses looking to optimize their customer support processes and elevate customer satisfaction.

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Social media integration

Ticket conversion

Marketplace integration

Service ticket management

Support workflow automation

Multi-channel support

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Ascendo AI

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AI Technical Support Engineer for complex support and service workflows Show more

Ascendo AI is an innovative agentic AI platform crafted to transform customer support and field service operations. By harnessing the power of advanced AI, Cognitive Robotic Process Automation (RPA), Natural Language Processing (NLP), and Machine Learning (ML), the app empowers agents to efficiently tackle issues and detect anomalies. It also provides comprehensive knowledge intelligence, aids in backlog management, and optimizes spare parts planning, ensuring streamlined operations. Designed to enhance customer experience, Ascendo AI fosters improved support efficiency, making it an invaluable tool across diverse industries. The platform’s cutting-edge technologies seamlessly integrate to provide robust solutions tailored to meet the unique challenges faced by customer support teams today.

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Anomaly detection

Issue resolution

Backlog management

Knowledge intelligence

Spare parts planning

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Ascendo AI Resolution AI Agents

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Technical Support & Field Service AI Agents:Your AI coworker to execute workflows in complex support Show more

Ascendo AI Resolution AI Agents is a cutting-edge platform tailored to transform customer support and field service operations. By integrating advanced AI, Cognitive RPA, NLP, and ML technologies, it empowers agents to resolve issues efficiently and accurately. The platform excels at anomaly detection and delivers intelligent knowledge resources, which allow for informed decision-making and swift problem resolution. It also aids in managing backlog effectively and refining spare parts planning, ensuring seamless operations. Ascendo AI's comprehensive approach enhances customer experience and boosts support efficiency, making it invaluable across multiple industries. With a commitment to optimizing workflows, this platform stands out as an essential tool for modern service teams aiming for excellence in customer interaction and service delivery.

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Anomaly detection

Issue resolution

Backlog management

Knowledge intelligence

Spare parts optimization

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Mava

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Customer support agent to scale support across public groups & private tickets Show more

Mava is a robust customer support platform designed to streamline communication by integrating with popular channels like Telegram, Discord, websites, and email. The app enables support teams to unify all incoming requests into a single, shared inbox, ensuring efficient management and swift resolution of queries. Harnessing the power of AI, Mava's intelligent bot can automatically address FAQs in public Telegram groups, Discord, and Slack channels, enhancing user engagement and reducing response times. Additionally, Mava offers a no-code chatbot builder, allowing teams to customize AI-driven responses for private support tickets, providing a personalized and efficient customer service experience. With its versatile integration capabilities and AI-enhanced functionalities, Mava empowers teams to deliver exceptional support, all while keeping communication organized and effective. Its seamless user interface and customization options make Mava an indispensable tool for businesses aiming to elevate their customer support operations.

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Integrated inbox

Ai bot responses

No-code chatbot

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Essential Free Shipping Upsell

$9.99-$29.99 / Month

9.1

385 Reviews

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Increase AOV by Showing Free Shipping Bar Cart Goal & Upsell. Show more

Essential Free Shipping Upsell is a dynamic app designed to enhance your sales strategy by encouraging customers to increase their purchases with the promise of free shipping. Instead of automatically offering free shipping, this app employs a progress bar that alerts customers when they're close to reaching a qualifying amount, such as "You're only $20 away from Free Shipping!" This psychological trigger motivates them to add more to their carts. Setting up is straightforward: choose a cart goal value and a reward like free shipping or a discount code. Additionally, the app supports integrated upselling and cross-selling, allowing you to boost your average order value even further. With flexible placement options, the app can appear on product pages, cart pages, cart drawers, or as an announcement bar. Customization features let you tailor the progress bar's appearance, and it supports various languages, currencies, and Online Store 2.0 themes.

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Revenue tracking

Free shipping bar

Cart goal incentives

Upsell & cross-sell

Customizable progress bar

Multi-location placement

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EG Auto Add to Cart Free Gift

$14.99-$29.99 / Month

9.5

712 Reviews

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Auto add to cart free gift with purchase + BOGOS, Buy X Get Y Show more

EG Auto Add to Cart Free Gift is a powerful tool designed to enhance your online store's shopping experience by automatically adding free gifts or product add-ons to customers' carts based on custom rules. This app empowers you to boost sales with versatile add-to-cart upsells, including BOGO (Buy One Get One) offers and more. With its user-friendly interface, creating rules for free gift upsells is intuitive and straightforward, making it accessible for users of all technical levels. You can create complex cartbot-like rules to trigger upsells based on cart value or specific products, and even schedule promotions to activate at specific times. Additionally, the app allows you to set up targeted campaigns, offering free gifts based on product collections or individual items. EG Auto Add to Cart Free Gift is your go-to solution for running seamless and dynamic promotions that can significantly enhance your brand's appeal and customer satisfaction.

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Automatic gift addition

Scheduled promotions

Rule-based upsells

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Free Shipping Bear

9.1

47 Reviews

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Free shipping bar with multiple cart goals to increase sales! Show more

Free Shipping Bear is an app designed to boost your store’s sales by leveraging the power of free shipping offers. It simplifies setting cart value goals, encouraging customers to add more items to their carts to unlock free shipping. The app supports multiple cart goals tailored by country, allowing you to implement location-specific strategies effortlessly. With a quick and easy setup process, you can have it up and running in just five minutes, significantly increasing Average Order Value (AOV). Free Shipping Bear keeps customers engaged by displaying their progress towards the cart goal through a sticky bar, motivating them to complete their purchases once they reach the target. Maximize engagement and drive higher sales by emphasizing the benefits of reaching the free shipping threshold. The app creates a seamless shopping experience that boosts customer satisfaction and store profitability.

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Free shipping bar

Cart value goals

Country-specific goals

Progress display

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Sales Motivator ‑ Free Gifts

$14.99-$29.99 / Month

8.9

147 Reviews

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Offer free gifts for products, or based on cart total value Show more

Sales Motivator ‑ Free Gifts is a dynamic app designed to enhance customer engagement and boost sales through strategic gifting. By enabling Gift With Purchase (GWP) offers, it motivates customers to increase their spending, leveraging the universal appeal of receiving free gifts. Seamlessly integrated with Shopify discount codes, this powerful upsell tool allows merchants to create diverse gift offers tailored to specific products, collections, or vendors, thereby improving conversion rates. Users can set advanced conditions, such as offering gifts based on the cart's total value or automatically rewarding customers once a spending threshold is reached. Additionally, the app provides flexibility to customize the design of gift offers, ensuring they align perfectly with any storefront theme. With Sales Motivator, merchants can easily switch the application on or off within the theme settings, making it a versatile addition to any sales strategy.

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Customizable design

Auto-add free gifts

Create free gifts

Advanced gwp offers

Conditional gift rules

Install App

Upsellio BOGO & Free Gifts

$5.99-$19.99 / Month

(4.3/5)

69 Reviews

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Show Buy one get one, Upsell & Free Gift with Purchase offers Show more

Upsellio BOGO & Free Gifts is a versatile app designed to enhance your store's promotional strategies through customizable upsell and cross-sell offers. With this app, you can effortlessly create Buy One Get One offers, Buy X Get Y discounts, flash sales, and product bundles, even incorporating free gifts to entice customers. These offers can be displayed in a popup or embed style on various pages of your online store, such as the cart, product details, collection, or homepage, to maximize visibility and engagement. The app features an analytics section to help you track sales performance, monitor conversions, and assess the return on investment, enabling data-driven decisions for your marketing strategies. Upsellio is easy to customize, allowing you to tailor upsell and cross-sell offers to suit your store's unique branding and customer preferences. Boost your average order value and conversion rates by leveraging the app's comprehensive suite of sales-boosting tools today.

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Buy x get y

Analytics tracking

Product bundles

Free gift offers

Cart upsell

Cross sell

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Ecwid Free support apps

Related Categories

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Showing 1 to 20 of 1 Apps

Reacho – Free Customer Support for Ecommerce Stores

Dr Free Gift, BOGO Buy X Get Y

Reacho – Free Customer Support for Ecommerce Stores

Inciter: Shipping & Promo Bars

FSB Free Shipping Bar

Inmar Package Free Returns

EZ Free Plus Shipping

Goalify: Free Shipping Bar PRO

Kai Progress bar & Free Gift

Shop Smaller ‑ Free Sticker

Reacho

Webkul Helpdesk Support‑UVdesk

Ascendo AI

Ascendo AI Resolution AI Agents

Mava

Essential Free Shipping Upsell

EG Auto Add to Cart Free Gift

Free Shipping Bear

Sales Motivator ‑ Free Gifts

Upsellio BOGO & Free Gifts