Ecwid Customer retention apps 2025

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Recapture Abandoned Carts

Boost sales with Recapture: abandoned cart recovery, email & SMS marketing. Show more

Recapture Abandoned Carts is a powerful app designed for Ecwid store owners to effortlessly recover lost sales and enhance their email marketing efforts. Known for its efficient setup, you can get started in just five minutes and quickly start seeing results. This tool has proven to boost the average store's revenue by 10% or more, with the first $500 in recovered sales offered for free. Beyond abandoned cart recovery, Recapture also supports a comprehensive suite of marketing features, including post-purchase emails, review requests, upsells, and educational content. It also offers SMS notifications, broadcast emails, and even pop-up options for building your email list. With pre-configured SMS and emails incorporating best practices, Recapture ensures a seamless integration into your store's operations, maximizing lifetime customer value with minimal effort.

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Quick setup

Email list building

Abandoned cart recovery

Email marketing

Sms notifications

Post-purchase emails

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Shareable Cart & Buyable Links: Makes customer cart shareable and transferable between devices

$2.99 / Month

8.1

2 Reviews

Simplify sharing and purchasing with customizable, shareable carts and buyable links. Show more

"Shareable Cart & Buyable Links" is a user-friendly app designed to streamline the shopping experience by allowing customers to effortlessly share their shopping carts with others. Both logged-in and guest users can share cart items via links or QR codes, making it simple for friends to purchase the same products. This innovative feature helps to attract new customers by enabling seamless sharing and purchasing experiences. The app also offers "Buyable Links," allowing store owners to create and share direct links with predefined products, facilitating faster conversions through social networks and campaigns. By simplifying the cart-sharing process, the app enhances sales, customer acquisition, and retention as customers share their favorite items. Additionally, the app offers easy customization options for the share button and pop-up modal, allowing merchants to tailor the appearance to match their brand's style.

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Easy customization

Qr code integration

Shareable cart

Buyable links

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Beejek Receipts

$9 / Month

Boost store retention with branded digital receipts via WhatsApp integration. Show more

Beejek Receipts is a powerful tool designed to enhance store-customer interactions through WhatsApp. The app enables you to automatically send store-branded digital receipts to your customers via WhatsApp, ensuring a seamless post-purchase experience. By establishing a direct communication channel, it helps build and maintain customer relationships, fostering brand recall and loyalty. With Beejek Receipts, you can utilize various WhatsApp Business features to stay connected and relevant to your clientele, ultimately boosting customer retention. The app provides an easy integration process for eCommerce merchants, allowing you to add these communication capabilities to your store effortlessly. For a detailed guide on integrating your store with Beejek, visit the provided test website link.

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Whatsapp integration

Automated messaging

Branded receipts

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Outvio: Shipping App to Optimise Costs

"Streamline shipping and boost sales with Outvio's smart fulfilment tools." Show more

Outvio: Shipping App to Optimise Costs is your go-to solution for streamlining your e-commerce fulfilment processes. Tailored for fast-growing, customer-centric online shops, this app caters to businesses of all scales, whether you're handling five orders a day or 5,000. With features like one-click shipping label printing and a barcode scanner mode, Outvio ensures that your fulfilment operations are speedy, accurate, and efficient, significantly minimizing packing errors. Beyond logistics, the app empowers you to leverage your fulfilment channel as a potent marketing and customer retention tool, enhancing the shopping experience and boosting repeat business. By integrating automation and marketing capabilities, Outvio not only minimizes shipping costs but also maximizes customer satisfaction and loyalty.

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Automate fulfilment processes

Smart shipping labels

Barcode scanner mode

Fulfilment marketing tool

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Repeat Customer Insights

$59-$249 / Month

8.2

16 Reviews

Better repeat customer retention via RFM, cohorts and segments Show more

Repeat Customer Insights is a powerful tool designed for shops selling consumer packaged goods (CPG) and other consumable items, focusing on enhancing customer loyalty and retention. The app provides an in-depth analysis of customer behavior, calculating numerous metrics to offer actionable advice for attracting and maintaining loyal customers. It intelligently segments customers, ensuring your marketing efforts reach the right audience at the most opportune times. Integration with platforms like Shopify and Klaviyo allows seamless tagging for a comprehensive view of your customer base. Team members can stay informed with scheduled email reports, keeping everyone aligned on growth opportunities. The app features dashboards that focus on loyalty, repeat purchases, and identifying downturns. With advanced segmentation techniques such as RFM analysis, it helps understand how products impact metrics like average order value (AOV), lifetime value (LTV), and repeat purchase rate (RPR). Sync these insights back to Shopify, optimizing your marketing strategy across platforms.

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Shopify integration

Customer segmentation

Email reports

Customer analysis

Performance dashboards

Klaviyo sync

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8ndpoint ‑ Retention with AI

$29.99 / Month

The key to into customer loyalty and retention with No-code AI Show more

8ndpoint - Retention with AI is a powerful app designed to enhance sales and foster customer loyalty for shop owners. By leveraging advanced AI models, the app enables users to identify and target the right customers at the perfect moment, maximizing conversion rates. It offers personalized marketing campaigns and automated playbooks that improve customer experiences and streamline marketing strategies. Shop owners can also forecast customer behavior to anticipate trends and minimize potential losses. Additionally, the app provides in-depth product analysis to optimize business performance and efficiency. With 8ndpoint, users can access key metrics like Lifetime Value (LTV), Average Order Value (AOV), and repeat customer percentages through a single intuitive dashboard, enabling data-driven decision-making and strategic planning.

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Personalized campaigns

Actionable insights

Product analysis

Key metrics dashboard

Target right customers

Automated playbooks

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Netcore Customer Engagement

9.1

5 Reviews

Customer retention using omni-channel marketing communication Show more

Netcore Cloud is a powerful marketing solution designed to elevate your Shopify store's reach with an advanced omni-channel approach. Effortlessly integrate over nine communication channels, including email, SMS, WhatsApp, RCS, app notifications, and web notifications, to provide a seamless customer experience. The app utilizes Generative AI technology for sophisticated customer segmentation, insightful predictions, and dynamic content generation, ensuring your marketing efforts are both personalized and effective. With features like AMP Emails, interactive nudges, user walk-throughs, detailed dashboards, and attention-grabbing web pop-ups, you can craft unique experiences for your customers. Ideal for merchants seeking a comprehensive marketing technology solution, Netcore Cloud focuses on driving customer conversions, improving retention rates, and enhancing personalization. Gain a 360° view of your customers and optimize every interaction with AI-driven insights and recommendations. Perfect for businesses aiming to streamline and enhance their digital marketing strategy.

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Push notifications

Customer segmentation

Actionable insights

User segmentation

Omni-channel integration

Content generation

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Loyalty Wizard

$29 / Month

Increase customer retention with flexible rewards and detailed analytics. Show more

Loyalty Wizard is a dynamic app designed to enhance customer retention for merchants by utilizing a flexible loyalty points system. Customers can accumulate points through various interactions, such as purchases, social media engagement, celebrating birthdays, and making referrals. Merchants have the autonomy to customize rewards, ranging from percentage discounts and free shipping to specific product offers. The app provides detailed analytics to monitor customer engagement and program effectiveness. It also features a VIP tier system, allowing businesses to reward their most valuable customers with exclusive benefits. Furthermore, Loyalty Wizard automates milestone rewards, ensuring that customers are celebrated on significant occasions like birthdays and anniversaries. This comprehensive tool also offers a complete transaction history and efficient points management for each customer, fostering a seamless loyalty experience.

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Custom rewards setup

Flexible loyalty points

Detailed customer analytics

Vip tier system

Automated milestone rewards

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Retention X

$49 / Month

9.2

106 Reviews

Turn your data into actionable insights: Lifetime Value LTV Show more

Retention X is an advanced analytics platform designed to transform your raw data into valuable insights through tools like Customer Lifetime Value (LTV), Cohort Analysis, and Customer Segmentation. This powerful app enables businesses to understand and optimize their customer retention strategies by identifying key drivers of LTV across products, segments, and marketing channels. It offers predictive analytics to discover which customers are likely to churn and develop strategies to retain them. Seamlessly integrating with existing tools, Retention X streamlines the creation of synced audiences for targeted marketing on major platforms like TikTok, Pinterest, Klaviyo, and Meta. By focusing on actionable insights, Retention X empowers businesses to reconnect with lost customer groups and build loyalty with high-quality audiences. Ultimately, the app serves as a strategic guide, helping businesses make informed decisions that directly enhance revenue growth.

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Customer segmentation

Cohort analysis

Churn prediction

Lifetime value insights

Platform audience sync

Retention strategies

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Loyal | Customer Segments

$49 / Month

9.1

10 Reviews

Improve customer retention through segments and RFM analysis Show more

Loyal | Customer Segments is a robust app designed to efficiently segment your customer base utilizing recency, frequency, and monetary (RFM) data. This tool empowers businesses to automatically tag customers and seamlessly integrate with Klaviyo, enhancing your ability to craft targeted marketing campaigns and personalized experiences. By focusing on delivering the right messages to the right customers, this app aims to boost customer loyalty and significantly drive sales. Additionally, Loyal provides valuable insights such as customer lifetime value and retention rate, helping you to make informed business decisions. With features like automatic customer tagging directly in Shopify and a weekly email summary for tracking customer base and retention changes, staying on top of your marketing efforts has never been easier. Sync your customer segments into email marketing tools and witness the transformational impact on your business growth.

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Email integrations

Customer segmentation

Automatic tagging

Store analytics

Weekly summary

Install App

Thank You Coupon

$8 / Month

Boost your customer retention by offering coupons! Show more

Thank You Coupon is a powerful app designed to help entrepreneurs boost customer retention and drive repeat sales. By offering a coupon code to customers immediately after a purchase, the app incentivizes them to return and shop again. This strategy can significantly reduce the cost and effort of acquiring new customers by maximizing the value of existing ones. With customizable features, you can tailor the pop-up box with various themes to align with your brand’s aesthetics. Additionally, you have the flexibility to activate the pop-up only for orders above a certain total price, ensuring that the incentive is aligned with your sales strategy. Personalize the pop-up’s title, text, and coupon code for a seamless and engaging customer experience, enhancing your store’s ability to convert one-time buyers into loyal patrons.

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Customer retention

Customizable pop-up

Order-based activation

Coupon code delivery

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LTV‑Lab

$50-$99 / Month

Easy to use email for customer retention Show more

LTV-Lab is an intuitive app designed to enhance customer retention through effective email communication. It simplifies the process of engaging with repeat customers by automatically linking order data to trigger step emails based on purchase dates. The app offers a user-friendly interface where businesses can effortlessly craft and deliver unlimited, fully customized HTML emails. Key features include flexible step mail settings, automated email sequences, and tools for measuring the impact of email campaigns. LTV-Lab is ideal for businesses looking to increase repeat purchases with minimal effort. With its robust features and seamless integration, maintaining customer relationships has never been easier.

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Easy interface

Unlimited emails

Custom html emails

Step mail setting

Automatic step mail

Effect measurement

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NeuCurrent

$16 / Month

9.1

1 Reviews

AI-driven platform for streamlined, personalized customer engagement and retention. Show more

NeuCurrent is an AI-driven platform designed to keep businesses at the forefront of customer engagement by adapting to evolving customer needs. The app centralizes all tools and data, reducing operational stress and fostering growth. It enables seamless communication across multiple channels such as push notifications, emails, and SMS, ensuring timely and relevant messaging for enhanced customer interactions. With personalized product recommendations and a robust Customer Retention Strategy (CRS) tool, NeuCurrent optimizes customer retention and satisfaction. The app features a user-friendly drag-and-drop builder for campaign automation and customer segmentation, making it easier to tailor marketing efforts. Additionally, advanced RFM (Recency, Frequency, Monetary) analysis provides valuable insights into customer behavior, while real-time data tracking integrates online and offline data. This comprehensive approach empowers businesses to make informed decisions and execute effective campaigns.

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Drag-and-drop builder

Real-time insights

Data management

Rfm analysis

Campaign automation

Multichannel communication

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RetentionX for LTV, Segmentation and Cohorts

Boost retention with data-driven insights and personalized customer experiences.

Try for Free

By the Numbers

$19-$89 / Month

9.1

78 Reviews

Customer Audience Analytics with LTV, Cohort, Retention & more Show more

"By the Numbers" is a dynamic dashboard suite designed to transform your business analytics experience. This powerful tool empowers businesses to delve into performance metrics, fostering customer loyalty and optimizing marketing strategies. With features like Customer Lifetime Value, Cohort Retention, and Repurchase Analytics, the app enables you to explore key customer insights diligently. View your customer base through detailed segmentation, identifying groups such as "Most Loyal" and "Defecting" to tailor impactful campaigns. Seamlessly integrate with platforms like Google and Klaviyo, enhancing audience reach and efficiency. Unlock critical insights into the segments, channels, and products driving Customer Lifetime Value (LTV), and benefit from comprehensive dashboard KPIs covering Customers, Sales, Ads, and more. "By the Numbers" offers weekly reports, historical comparisons, and effortless syncing of customer lists, ensuring you build loyalty and maximize returns.

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1-click integrations

Audience segmentation

Kpi dashboard

Customer lifetime value

Weekly reports

Cohort retention

Install App

Smart Wishlist

$4.99 / Month

(4.2/5)

146 Reviews

Accelerate user retention, sales with fast & scalable wishlist Show more

Smart Wishlist is an innovative app designed specifically for Shopify stores, allowing customers to effortlessly create and manage wishlists with just one click, even without logging in. This user-friendly tool is not only fast and reliable but also adapts to a wide range of business needs, offering flexibility without the hassle of coding. With its easy setup, Smart Wishlist provides favorite features like one-click saving and shareable lists, enhancing the shopping experience while simplifying tech demands. Suitable for both guest and registered users, the app ensures unlimited wishlists that are seamlessly integrated across all stores. It also includes Javascript and REST APIs for those requiring advanced solutions. Furthermore, Smart Wishlist is built with a lightweight payload, ensuring it won’t disrupt your store’s theme if uninstalled. Elevate your store's customer engagement today by transforming casual visitors into loyal patrons with Smart Wishlist.

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Product page integration

No login required

Unlimited wishlists

Guest user support

Shareable lists

One-click wishlist

Install App

Patch Customer Retention

$295 / Month

8.2

5 Reviews

Every retention and marketing tool you need under one login. Show more

Patch Customer Retention is a powerful app designed to help businesses increase their revenue by effectively bringing customers back. With its suite of automated retention tools, Patch enables you to intimately understand buyer behavior, ensuring that your sales continue to grow. The app offers a variety of features such as automated customer journeys, allowing you to effortlessly manage and optimize retention efforts. Engage your audience through tailored email and text campaigns, while also maintaining communication with integrated website chat and text messenger options. Enhance customer loyalty with reward strategies and foster credibility through review and ratings building. Additionally, Patch provides robust customer analytics and insights, enabling you to make informed decisions based on comprehensive behavioral data. Expand your customer base and establish stronger connections with the included referral program and other engagement tools.

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Referral program

Email campaigns

Customer insights

Customer analytics

Text campaigns

Loyalty rewards

Install App

New craft ‑ Cancel Direct

$6.99 / Month

Streamline cancellations, gain insights, improve retention Show more

New Craft - Cancel Direct is an innovative app designed to transform cancellations into future opportunities for businesses. It streamlines the cancellation process by automating tasks, thus reducing the workload on support teams and saving valuable time. By offering a transparent and self-service experience, the app helps build customer trust and improve overall satisfaction even during cancellations. It also provides businesses with insightful data on the reasons behind cancellations, enabling continuous product improvements and enhancing customer retention. With its user-friendly interface, the app is easily adaptable and can be translated into any language, making it accessible to a global audience. Ultimately, New Craft - Cancel Direct addresses the inefficiencies in cancellation management and the scarcity of customer feedback, ensuring a seamless and informed business operation.

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Language translation

Automate cancellations

Reduce support workload

Gain cancellation insights

Self-service experience

Save support time

Install App

Wix Loyalty Program

6.1

236 Reviews

Boost customer retention with customizable rewards and point-based incentives. Show more

The Wix Loyalty Program app empowers businesses to cultivate client loyalty by offering a comprehensive rewards program. With this app, you can incentivize customers through points awarded for activities such as signing up, making purchases, and placing orders. You can customize every aspect of your loyalty program, from the program's name to the points system, ensuring it aligns with your brand identity. The app allows you to engage customers by enabling them to redeem points directly at checkout and offering exclusive members-only promotions. Additionally, you can manage member point balances, access valuable customer insights, and send personalized email notifications to keep customers informed about their rewards. The app's loyalty widget can be seamlessly integrated into your checkout page for hassle-free point redemption. With 24/7 customer support, this app is designed to enhance your customer relationships while providing a user-friendly experience for both you and your clients.

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Insightful analytics

Personalized notifications

Customizable rewards

Widget integration

Point-based incentives

Members-only promotions

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PlayAbly

9.1

1 Reviews

"Gamify shopping to boost engagement, conversions, and retention effortlessly." Show more

PlayAbly is an innovative app designed to transform shopping into an exhilarating and interactive experience. Leveraging gamified tools, PlayAbly helps businesses boost conversions, capture customer emails, and improve retention rates. Users can choose from a variety of customizable game formats, including swipe-to-shop and product matchups, to create engaging shopping experiences. The app features an intuitive dashboard that provides real-time analytics on customer engagement and insights. Seamlessly integrate PlayAbly with Shopify, personalize your game themes, and automate reward systems effortlessly—no coding skills required. Engage customers with branded games and track conversions with incentive rewards like discounts and perks. With PlayAbly, not only is shopping made fun, it's also a powerful revenue driver for your business.

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Shopify integration

Intuitive dashboard

Gamified shopping

Automate rewards

Customizable game formats

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