Hulk Order Tracker vs Contact Form: Shopify App Comparison

Name: Hulk Contact Us Form
Brand: Shopify

If you're running an online store on Shopify and need the right tools to enhance your customer service, you've likely considered using apps from the HulkApps suite. But when it comes to managing customer interactions and inquiries, how do you decide between the Hulk Order Status Tracker and the Hulk Contact Us Form apps? In this comprehensive comparison, we’ll explore the features, benefits, and use cases for each app, helping you determine which one aligns best with your business objectives. Whether your priority is seamless order tracking or facilitating effective communication, this guide will provide you with the insights needed to make an informed decision that boosts customer satisfaction and enhances your store's performance.

Hulk Order Status Tracker

Track orders & parcels with order tracking email alerts & EDD.

Hulk Contact Us Form

Hulk Order Status Tracker

Track orders & parcels with order tracking email alerts & EDD.

Hulk Contact Us Form

Rating

36 Reviews

7.1

308 Reviews

7.7

Pricing

Install App More info

Features

Google maps integration
Estimated delivery date
Shipping status alerts
Supports 1,300+ carriers
Mobile-friendly status page
Unlimited order lookup
Personalized email/sms alerts
Seo optimized updates

Customizable fields
Captcha integration
Email list building
Responsive design
Form builder
Auto-responders
Entry tracking
Submissions export

Screenshots

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Pros

Supports over 1,300+ global carriers including USPS, Royal Mail, and YunExpress
Customizable shipping status alerts to set preferred delivery notifications
Google Maps integration provides a visual representation of the shipment journey
Mobile-friendly order status page accessible from anywhere at any time
Unlimited order lookups and synchronization of the last 60 days of orders
Send personalized emails/SMS for shipping status tracking events via Klaviyo
Accurate order tracking status and package updates
Automatically provides an estimated delivery date (EDD) along with order status
SEO optimized auto-translated shipment updates on the tracking page

Easy-to-use interface for creating and customizing contact forms
Fully responsive design ensures compatibility across different devices
Customizable form builder allows for the addition of six customizable fields
Integration with Captcha helps protect against spam and abuse
Auto-responders for all form submissions enhance customer communication
Ability to export contact form submissions in a date-sorted format
Can build an email list through the easy creation of contact forms
Professional and visually attractive form designs

Cons

Dependence on integration with Klaviyo for personalized emails/SMS might limit flexibility
No mention of direct customer support channels in the description
Requires continuous updates and maintenance to ensure compatibility with all 1,300+ supported carriers
Potential complexity in setting up and customizing notifications for different carriers

Limited to six customizable fields, which might not be sufficient for more complex forms
No mention of integration with other customer management tools
Potential users may need to learn how to set up the auto-responders effectively
Limited details on customization options for advanced users

Launched

Aug 25, 2019

Sep 07, 2017

Developer

Built by HulkApps

Apps:

Average Rating:

4.7

Reviews:

3,670

Built by Shopify

Apps:

1378

Average Rating:

Reviews:

41,686

Make Your Choice

Install App More info

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