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Order Editing | Upsell logo

Order Editing | Upsell

Let customers edit their order without contacting support.

Reorder Master ‑ Repeat Orders logo

Reorder Master ‑ Repeat Orders

Ease reordering with automated repeat orders and reminders.

Order Editing | Upsell logo

Order Editing | Upsell

Let customers edit their order without contacting support.

Reorder Master ‑ Repeat Orders logo

Reorder Master ‑ Repeat Orders

Ease reordering with automated repeat orders and reminders.

Rating

Rating

157 Reviews
9.3
74 Reviews
9.1

Pricing

Pricing

  • $99-$399 / Month
  • Free Plan Available
  • 14 Days Free Trial
  • Unlock Deals
Try for Free More info
  • $12-$199 / Month
  • Free Plan Available
  • 1 Days Free Trial
Try for Free More info

Features

Features

  • Gift card refunds
  • Ai product recommendations
  • Increase order value
  • Self-service order edits
  • Embedable portal
  • Instant 3pl/wms sync
  • Pre-shipment changes
  • Carrier verified addresses
  • Add products pre-packing
  • One-click reordering
  • Automated reminders
  • Reorder discounts
  • Edit reorders
  • Update quantity
  • Auto reminders
  • Reorder from order detail
  • Reorder from thank you

Screenshots

Screenshots

Order Editing | Upsell screenshot Order Editing | Upsell screenshot Order Editing | Upsell screenshot Order Editing | Upsell screenshot
+ 1 more
Order Editing | Upsell screenshot
Reorder Master ‑ Repeat Orders screenshot Reorder Master ‑ Repeat Orders screenshot Reorder Master ‑ Repeat Orders screenshot Reorder Master ‑ Repeat Orders screenshot
+ 7 more
Reorder Master ‑ Repeat Orders screenshot Reorder Master ‑ Repeat Orders screenshot Reorder Master ‑ Repeat Orders screenshot Reorder Master ‑ Repeat Orders screenshot Reorder Master ‑ Repeat Orders screenshot Reorder Master ‑ Repeat Orders screenshot Reorder Master ‑ Repeat Orders screenshot

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Pros

Pros

  • Eliminates common support tickets by allowing customers to edit their orders themselves
  • Drives more sales by recommending AI-suggested products that can be added with one click
  • Easy to embed the self-service portal into any email or page with customizable branding
  • Instant synchronization with 3PL or WMS to avoid overselling
  • Increases average order value through product recommendations
  • Supports self-serve changes to address, variant, contact details, and products before shipment
  • Reduces lost orders with carrier-verified shipping address recommendations
  • Facilitates customers in adding more products before packing
  • Refund options include gift card or store credit for order downgrades
  • Positive customer service reviews indicating very responsive support team
  • Significantly reduces support tickets related to incorrect addresses and order changes
  • Automated repeat orders and reminder emails streamline the reordering process
  • Increase in repeat purchases with reminder emails based on recent selections
  • Convenient re-order button added to past and new orders
  • Boost customer retention with discounts for repeat orders
  • 1-click reordering with personalized notes enhances customer experience
  • Ability to edit reorders, add items, or upload files before reordering
  • Customers can update the quantity of reordered products
  • Supports both one-time purchases and subscriptions for recent orders
  • Auto reorder reminders with customizable time delays prompt customers to reorder
  • Easy reordering from the Order Detail Page or Thank You Page

Cons

Cons

  • Basic plans offer restricted features, limiting functionality without upgrading.
  • Users reported bugs that affect order modifications, causing occasional glitches.
  • Inability to edit multiple orders at once frustrates users with high-volume stores.
  • Potential over-reliance on automated emails might lead to customer fatigue
  • Possible technical issues with the integration of re-order buttons in past orders
  • Discounts for repeat orders might impact profit margins if not managed properly
  • Additional notes feature might require extra processing time, affecting efficiency
  • Complex features like file uploads and product quantity updates may require a steeper learning curve for users

Categories

Categories

Launched

Launched

Apr 30, 2023
Dec 15, 2019

Developer

Developer

Built by Order Editing

Apps:

1

Average Rating:

5

Reviews:

157

Built by HulkApps.com

Apps:

11

Average Rating:

4.7

Reviews:

5,678

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