Compare Smile: Loyalty Rewards Program vs Joy Rewards & Loyalty Program

Smile: Loyalty Rewards Program

Loyalty program - points, rewards, referrals, & VIP

Joy Rewards & Loyalty Program

Loyalty & Rewards Program with VIP Tiers, POS & Loyalty Page

Smile: Loyalty Rewards Program

Loyalty program - points, rewards, referrals, & VIP

Joy Rewards & Loyalty Program

Loyalty & Rewards Program with VIP Tiers, POS & Loyalty Page

Rating

6,598 Reviews

9.3

1,961 Reviews

9.4

Pricing

Try for Free More info

Features

App integrations
Multi-language support
Coupons and discounts
Vip tiers
Membership perks
Referral programs
Engagement nudges
Customizable rewards
Guest shopper points
Program translation

App integrations
Discount stacking
Automated notifications
Loyalty page generator
Pos integration
Loyalty programs setup
Vip tiers management
Rewards customization

Screenshots

+ 5 more

+ 4 more

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Pros

No coding required for setup
Easy integration with various apps
Highly customizable to match brand aesthetics
Supports multiple languages
Offers various types of rewards and programs
Comprehensive support from a responsive team
Positive feedback on customer service and support
Effective at boosting sales and brand loyalty
Good documentation available
Free plan available that works well for some users

Easy to set up loyalty programs, VIP tiers, and rewards
Compatible with POS systems for a seamless in-store and online experience
Automated email notifications and app integrations
Offers a wide variety of reward and discount types
Manageable customer tiers, points, and missions with data export/import options
Positive customer service experiences repeatedly praised in reviews
Useful customer service chat feature that provides immediate support
Highly customizable with options for badges, cash back, coupons, and more

Cons

High cost for small businesses
Some features locked behind higher-tier plans
Issues with translating certain elements fully
Complaints about slow response time for support
No live chat support for quick assistance
Difficulty in setup for some users
Not available for Shopify's Starter Pack users

Some features are marked as 'Coming Soon' and have not been added for a long time
Issues with Klaviyo API integration that have not been resolved, affecting email marketing campaigns
Limited functionality with the referral program – cannot offer points for referrals, only discounts
Point balance function does not work with Shopify New account type
Some users feel the app's abilities are minimal for a rewards program
Coupons under the Reward list code do not show the actual amount of the coupon

Launched

Dec 01, 2014

Jun 27, 2021

Developer

Built by Smile.io

Apps:

Average Rating:

4.8

Reviews:

6,598

Built by Joy Loyalty (by Avada)

Apps:

Average Rating:

4.9

Reviews:

1,961

Make Your Choice

Try for Free More info View alternatives

Compare Smile: Loyalty Rewards Program vs Joy Rewards & Loyalty Program

Smile: Loyalty Rewards Program

Joy Rewards & Loyalty Program

Smile: Loyalty Rewards Program

Joy Rewards & Loyalty Program

Rating

Rating

Pricing

Pricing

Features

Features

Screenshots

Screenshots

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Pros

Pros

Cons

Cons

Categories

Categories

Launched

Launched

Developer

Developer

Built by Smile.io

Built by Joy Loyalty (by Avada)

Make Your Choice

Make Your Choice