Order Editing | Upsell

Let customers edit their order without contacting support.

EXPORT OrderPro: Order reports

Easily generate customized reports on the fly and scheduled

Order Editing | Upsell

Let customers edit their order without contacting support.

EXPORT OrderPro: Order reports

Easily generate customized reports on the fly and scheduled

Rating

Rating

157 Reviews
9.3
114 Reviews
8

Pricing

Pricing

  • $99-$399 / Month
  • Free Plan Available
  • 14 Days Free Trial
  • $14 / Month
  • 7 Days Free Trial

Features

Features

  • Gift card refunds
  • Ai product recommendations
  • Increase order value
  • Self-service order edits
  • Embedable portal
  • Instant 3pl/wms sync
  • Pre-shipment changes
  • Carrier verified addresses
  • Add products pre-packing
  • Customizable reports
  • Drag-and-drop builder
  • Real-time order status
  • Report automation
  • Multiple export formats

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Pros

Pros

  • Eliminates common support tickets by allowing customers to edit their orders themselves
  • Drives more sales by recommending AI-suggested products that can be added with one click
  • Easy to embed the self-service portal into any email or page with customizable branding
  • Instant synchronization with 3PL or WMS to avoid overselling
  • Increases average order value through product recommendations
  • Supports self-serve changes to address, variant, contact details, and products before shipment
  • Reduces lost orders with carrier-verified shipping address recommendations
  • Facilitates customers in adding more products before packing
  • Refund options include gift card or store credit for order downgrades
  • Positive customer service reviews indicating very responsive support team
  • Significantly reduces support tickets related to incorrect addresses and order changes
  • Easily generate customized reports on the fly and scheduled
  • Takes data from your store's daily sales and generates order reports
  • Supports over 100 different data fields for generating reports
  • Simple drag-and-drop interface to organize columns neatly
  • Export reports in standard formats (Excel, CSV, HTML, XML)
  • Automatically schedule reports for suppliers
  • Includes functionality to generate reports with product images
  • Automate orders by sending scheduled reports via email, FTP, or IFTTT
  • Provides real-time view of order status

Cons

Cons

  • Basic plans offer restricted features, limiting functionality without upgrading.
  • Users reported bugs that affect order modifications, causing occasional glitches.
  • Inability to edit multiple orders at once frustrates users with high-volume stores.
  • May be too complex for users who need only basic reporting features
  • Depending on the volume of data, report generation might be slow
  • Scheduled reports require setup and maintenance, which can be time-consuming
  • More advanced features might have a learning curve

Launched

Launched

Apr 30, 2023
May 01, 2014

Developer

Developer

Apps:

1

Average Rating:

5

Reviews:

157

Apps:

3

Average Rating:

4.8

Reviews:

143

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