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W3 Custom Order Status logo

W3 Custom Order Status

Create and manage custom statuses for your orders.

Order Lookup | venntov logo

Order Lookup | venntov

Live order tracking for your customers. They'll love it.

W3 Custom Order Status logo

W3 Custom Order Status

Create and manage custom statuses for your orders.

Order Lookup | venntov logo

Order Lookup | venntov

Live order tracking for your customers. They'll love it.

Rating

Rating

95 Reviews
6.4
138 Reviews
6.7

Pricing

Pricing

  • $5.99-$18.99 / Month
  • 14 Days Free Trial
Try for Free More info
  • $10 / Month
  • 7 Days Free Trial
Try for Free More info

Features

Features

  • Customizable notifications
  • Unlimited statuses
  • One-page dashboard
  • Separate workflows
  • User accounts
  • Real-time updates
  • Carrier integration
  • Customer portal
  • Customizable page
  • Live order tracking

Screenshots

Screenshots

W3 Custom Order Status screenshot W3 Custom Order Status screenshot W3 Custom Order Status screenshot W3 Custom Order Status screenshot
+ 2 more
W3 Custom Order Status screenshot W3 Custom Order Status screenshot
Order Lookup | venntov screenshot Order Lookup | venntov screenshot Order Lookup | venntov screenshot Order Lookup | venntov screenshot
+ 7 more
Order Lookup | venntov screenshot Order Lookup | venntov screenshot Order Lookup | venntov screenshot Order Lookup | venntov screenshot Order Lookup | venntov screenshot Order Lookup | venntov screenshot Order Lookup | venntov screenshot

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Pros

Pros

  • Helps track the production process for orders, providing clear visibility
  • Notifies customers at every step, enhancing customer loyalty and trust
  • Reduces time spent on phone calls and emails for order updates
  • Straightforward, one-page dashboard for easy navigation and order management
  • Allows creation of unlimited statuses to track the entire production process
  • Organize statuses into separate workflows for better control
  • User accounts with access and permission settings without needing to log into Shopify
  • Customizable emails and SMS messages to keep customers informed
  • Reduces support requests by providing real-time order tracking information for customers
  • Adds an easy-to-use customer-facing portal to Shopify storefronts
  • Empowers customers to access their order information using their email and order number
  • Includes any store owner-added notes or tracking information in the portal
  • Supports order tracking across over 100 shipping carriers
  • Offers a customizable order lookup page to fit branding and store design

Cons

Cons

  • Depending on the setup, customization might be complex for some users
  • May require additional training for staff to fully utilize all features
  • Reliance on consistent client notifications might cause issues if there are any bugs or system failures
  • Potential for information overload if not managed properly, with too many statuses and notifications
  • May require initial setup and customization to integrate seamlessly with existing Shopify storefront
  • Relies on customer interaction with the portal; customers who prefer direct support might not engage with it
  • Potential technical issues if there are changes or disruptions in shipping carrier APIs

Categories

Categories

Launched

Launched

Sep 23, 2016
Oct 10, 2012

Developer

Developer

Built by W3trends

Apps:

7

Average Rating:

4.8

Reviews:

784

Built by venntov

Apps:

3

Average Rating:

3.8

Reviews:

1,884

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