Compare Live Chat Support vs Wix AI Site-Chat

Live Chat Support

Chat seamlessly with website visitors via Slack or Wix integration.

Wix AI Site-Chat

AI-powered chat assistant for personalized support and product recommendations.

Live Chat Support

Chat seamlessly with website visitors via Slack or Wix integration.

Wix AI Site-Chat

AI-powered chat assistant for personalized support and product recommendations.

Rating

40 Reviews

5.4

65 Reviews

Pricing

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Features

Customizable chat widget
Seamless chat integration
Unlimited team members
Proactive chat invites

Seamless integration
Product recommendations
Ui customization
Personalized support
Ai-powered chat
Conversation tracking
24/7 live chat

Screenshots

+ 2 more

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Pros

Seamless integration with Slack and Wix makes it easy for users already using these platforms
Supports unlimited agents and team members on all plans, which is beneficial for growing businesses
Customizable chat widgets allow businesses to tailor the appearance to match their branding
Proactive chat invites and pre-sales forms help engage customers effectively
No login or sign-up required, providing a hassle-free setup experience
Available for use on both desktop and phone, enhancing accessibility and flexibility
Free to get started, lowering the barrier for initial adoption

AI-powered chat provides personalized support and product recommendations
Helps convert visitors into customers and boosts sales with AI recommendations
Offers 24/7 support to visitors, enhancing customer experience
Allows business owners to join live conversations for human assistance
Seamlessly integrates with any Wix website
Scans the site to learn about the business and improves response accuracy
Includes a test feature to experiment with the chat before going live
Stores past and live conversations in an inbox for easy access
Customization options available for UI design to match brand style
Provides a contact form to improve customer follow-up
Free beta release available for a limited time with a 2-month trial

Cons

Limited to Slack and Wix integrations, which might not cater to businesses using other platforms
May become less effective for websites with high traffic if not managed properly, leading to overwhelming chat requests
Customizing settings might require a learning curve for users not familiar with integration tools
Dependence on third-party platforms (Slack/Wix) means that any issues with these services might affect chat functionality

May generate and present inaccurate or misleading information to visitors
Relies on the scanning of public data, which includes personal information, leading to potential privacy concerns
Wix assumes no liability for inaccurate information generated by the app
Limited trial period with usage capped at 100 conversations monthly
Transition to a free package with further usage limitations post-trial

Launched

Mar 26, 2025

Developer

Built by Social Intents

Apps:

Average Rating:

Reviews:

126

Built by Wix

Apps:

Average Rating:

2.8

Reviews:

28,084

Make Your Choice

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Compare Live Chat Support vs Wix AI Site-Chat

Live Chat Support

Wix AI Site-Chat

Live Chat Support

Wix AI Site-Chat

Rating

Rating

Pricing

Pricing

Features

Features

Screenshots

Screenshots

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Pros

Pros

Cons

Cons

Categories

Categories

Launched

Launched

Developer

Developer

Built by Social Intents

Built by Wix

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