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Live Chat & WhatsApp Chatway logo

Live Chat & WhatsApp Chatway

"Enhance support with live chat, FAQ, and canned responses for efficiency."

Wix AI Site-Chat logo

Wix AI Site-Chat

AI-powered chat assistant for personalized support and product recommendations.

Live Chat & WhatsApp Chatway logo

Live Chat & WhatsApp Chatway

"Enhance support with live chat, FAQ, and canned responses for efficiency."

Wix AI Site-Chat logo

Wix AI Site-Chat

AI-powered chat assistant for personalized support and product recommendations.

Rating

Rating

212 Reviews
8.8
65 Reviews
5

Pricing

Pricing

  • $9 / Month
  • Free Plan Available
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  • Free App
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Features

Features

  • Live chat widget
  • Canned responses
  • Proactive support
  • Seamless integration
  • Product recommendations
  • Ui customization
  • Personalized support
  • Ai-powered chat
  • Conversation tracking
  • 24/7 live chat

Screenshots

Screenshots

Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot
+ 3 more
Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot
Wix AI Site-Chat screenshot Wix AI Site-Chat screenshot Wix AI Site-Chat screenshot Wix AI Site-Chat screenshot
+ 2 more
Wix AI Site-Chat screenshot Wix AI Site-Chat screenshot

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Pros

Pros

  • Enhances support efficiency with live chat, FAQ, and canned responses
  • Allows assignment and escalation of chat conversations to support agents
  • Mobile apps available for iOS and Android facilitate chat on-the-go
  • Provides chat conversation history for context and improved responses
  • Easy content and file sharing for enriched customer support
  • Helps in driving leads and sales with personalized recommendations, and offers
  • Enables real-time feedback collection for instant improvements
  • Customizable chat widget to match website branding
  • Integration capabilities with platforms like Facebook Messenger
  • Positive user reviews highlight functionality and responsiveness
  • AI-powered chat provides personalized support and product recommendations
  • Helps convert visitors into customers and boosts sales with AI recommendations
  • Offers 24/7 support to visitors, enhancing customer experience
  • Allows business owners to join live conversations for human assistance
  • Seamlessly integrates with any Wix website
  • Scans the site to learn about the business and improves response accuracy
  • Includes a test feature to experiment with the chat before going live
  • Stores past and live conversations in an inbox for easy access
  • Customization options available for UI design to match brand style
  • Provides a contact form to improve customer follow-up
  • Free beta release available for a limited time with a 2-month trial

Cons

Cons

  • No detailed user reviews are provided indicating challenges or limitations
  • Potential over-reliance on chat features might overshadow other support channels
  • May generate and present inaccurate or misleading information to visitors
  • Relies on the scanning of public data, which includes personal information, leading to potential privacy concerns
  • Wix assumes no liability for inaccurate information generated by the app
  • Limited trial period with usage capped at 100 conversations monthly
  • Transition to a free package with further usage limitations post-trial

Categories

Categories

Launched

Launched

Mar 26, 2025
Mar 26, 2025

Developer

Developer

Built by Poptin LTD

Apps:

1

Average Rating:

5

Reviews:

212

Built by Wix

Apps:

64

Average Rating:

2.8

Reviews:

28,084

Make Your Choice

Make Your Choice

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