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ExchangeIt Returns & Exchange logo

ExchangeIt Returns & Exchange

Boost customer retention with easy returns, refunds & exchange

iF Returns & Exchanges logo

iF Returns & Exchanges

Transform returns into exchanges and new sales

ExchangeIt Returns & Exchange logo

ExchangeIt Returns & Exchange

Boost customer retention with easy returns, refunds & exchange

iF Returns & Exchanges logo

iF Returns & Exchanges

Transform returns into exchanges and new sales

Rating

Rating

99 Reviews
9.2
28 Reviews
7.9

Pricing

Pricing

  • $9.99-$19.99 / Month
  • 5 Days Free Trial
Try for Free More info
  • Free App
  • Free Plan Available
Try for Free More info

Features

Features

  • Return management portal
  • Seamless returns processing
  • Efficient exchanges handling
  • Refunds management
  • Inventory restocking
  • Order management optimization
  • Cancellation handling
  • Integrated with shopify
  • Aftership order compatibility
  • Flexible inventory locations
  • Streamlined exchange creation
  • Auto-calculation of refunds
  • Customer detail autocompletion
  • Customizable shipping modifications
  • Customizable branding
  • Transforms returns into sales
  • Presents full product catalog
  • Automates refunds
  • Streamlines customer service
  • Triggers-based automation
  • Configurable return options
  • Country-specific configurations
  • Offers negotiated carrier rates
  • Integrates with carriers
  • Optimizes operational costs
  • Generates refunds/exchanges
  • Automates re-stocking
  • Syncs with 3pl/wms/erp
  • Full traceability of process

Screenshots

Screenshots

ExchangeIt Returns & Exchange screenshot ExchangeIt Returns & Exchange screenshot ExchangeIt Returns & Exchange screenshot ExchangeIt Returns & Exchange screenshot
+ 1 more
ExchangeIt Returns & Exchange screenshot
iF Returns & Exchanges screenshot iF Returns & Exchanges screenshot iF Returns & Exchanges screenshot iF Returns & Exchanges screenshot
+ 2 more
iF Returns & Exchanges screenshot iF Returns & Exchanges screenshot

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Pros

Pros

  • Seamlessly process returns and exchanges from Shopify Admin
  • Works with orders fulfilled by Aftership
  • Efficiently handle cancellation and refund requests
  • Streamline order and inventory management
  • Simplify the return form process
  • Manage returns and refunds directly within Shopify Admin for streamlined operations
  • Flexible inventory restock by choosing products and selecting inventory locations
  • Create exchange orders directly within your orders page, simplifying the fulfillment process
  • Flexible refund options: auto-calculate or customize refunds from returned items
  • Autocomplete customer details and modify shipping as needed for seamless returns
  • Transforms returns into sales opportunities by incentivizing exchanges or new purchases through a full product catalog presentation
  • Automates refunds and streamlines customer service with full traceability and detailed process information
  • Customizable portal features allow for different return and refund options depending on the client or country
  • Integration with carriers or usage of negotiated rates provides over 200,000 drop-off points worldwide, enhancing logistics flexibility
  • Automation of refunds, exchanges, and re-stocking through rules and triggers can optimize operational efficiency
  • Synchronizes seamlessly with 3PL (Third-Party Logistics), WMS (Warehouse Management System), or ERP (Enterprise Resource Planning) systems, ensuring smooth operations
  • Enables configuration of branding and return policies to provide a consistent brand-like experience

Cons

Cons

  • Limited to Shopify Admin, may not be suitable for non-Shopify platforms
  • Dependent on Aftership for order fulfillment, which may not be preferable for all users
  • Potential learning curve for new users in integrating and utilizing all features efficiently
  • Customer support response times can vary
  • The complexity of configuration and integration might require technical expertise, which could be challenging for smaller businesses
  • Dependence on external carriers and 3PL may introduce vulnerabilities and reliance on third-party service quality
  • Initial setup costs and time investment could be significant, particularly if extensive customization is necessary

Categories

Categories

Launched

Launched

Sep 27, 2015
Oct 17, 2023

Developer

Developer

Built by Small Apps

Apps:

2

Average Rating:

4.9

Reviews:

164

Built by iF returns

Apps:

1

Average Rating:

4.8

Reviews:

28

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