Compare Live Chat & WhatsApp Chatway vs Elfsight WhatsApp Chat

Name: Elfsight WhatsApp Chat
Brand: Elfsight

Live Chat & WhatsApp Chatway

"Enhance support with live chat, FAQ, and canned responses for efficiency."

Elfsight WhatsApp Chat

Enhance user engagement with customizable, automated WhatsApp chat integration.

Live Chat & WhatsApp Chatway

"Enhance support with live chat, FAQ, and canned responses for efficiency."

Elfsight WhatsApp Chat

Enhance user engagement with customizable, automated WhatsApp chat integration.

Overview

What is Elfsight WhatsApp Chat?

Elfsight WhatsApp Chat is a widget that integrates WhatsApp messaging directly into your Shopify store, enabling real-time customer communication.

Key Strengths:

Easy setup with no coding required
Supports WhatsApp’s familiar interface for seamless customer interaction
Customizable design to match your store’s branding

Rating

228 Reviews

8.9

77 Reviews

3.6

Pricing

Add to Site More info

Features

Live chat widget
Canned responses
Proactive support

Automated triggers
Customizable integration
Floating or embedded
Welcome message
Visitor targeting
Logo and caption

Screenshots

+ 3 more

+ 2 more

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Pros

Enhances support efficiency with live chat, FAQ, and canned responses
Allows assignment and escalation of chat conversations to support agents
Mobile apps available for iOS and Android facilitate chat on-the-go
Provides chat conversation history for context and improved responses
Easy content and file sharing for enriched customer support
Helps in driving leads and sales with personalized recommendations, and offers
Enables real-time feedback collection for instant improvements
Customizable chat widget to match website branding
Integration capabilities with platforms like Facebook Messenger
Positive user reviews highlight functionality and responsiveness

Customizable chat options with floating or embedded positions enhance user engagement
Ability to write a personalized welcome message and add a photo for a personalized touch
Automated chat-start triggers can open the chat window and increase engagement
Versatile display settings allow chat to be shown on all or selected web pages
Option to filter out pages for chat display to target specific audiences
Includes features to add a company logo and caption text for branding purposes
Positive user feedback highlights the supportive and responsive customer service

Cons

No detailed user reviews are provided indicating challenges or limitations
Potential over-reliance on chat features might overshadow other support channels

The description does not mention any potential drawbacks such as load time or compatibility issues
Limited information on data privacy and how customer conversations are handled

Launched

Jun 08, 2025

Developer

Built by Poptin LTD

Apps:

Average Rating:

Reviews:

228

Built by Elfsight

Apps:

Average Rating:

1.9

Reviews:

447

Make Your Choice

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Compare Live Chat & WhatsApp Chatway vs Elfsight WhatsApp Chat

Live Chat & WhatsApp Chatway

Elfsight WhatsApp Chat

Live Chat & WhatsApp Chatway