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Live Chat & WhatsApp Chatway logo

Live Chat & WhatsApp Chatway

"Enhance support with live chat, FAQ, and canned responses for efficiency."

Elfsight WhatsApp Chat logo

Elfsight WhatsApp Chat

Enhance user engagement with customizable, automated WhatsApp chat integration.

Live Chat & WhatsApp Chatway logo

Live Chat & WhatsApp Chatway

"Enhance support with live chat, FAQ, and canned responses for efficiency."

Elfsight WhatsApp Chat logo

Elfsight WhatsApp Chat

Enhance user engagement with customizable, automated WhatsApp chat integration.

Rating

Rating

216 Reviews
8.9
77 Reviews
3.6

Pricing

Pricing

  • $9 / Month
  • Free Plan Available
Add to Site More info
  • $4.19 / Month
  • Free Plan Available
Add to Site More info

Features

Features

  • Live chat widget
  • Canned responses
  • Proactive support
  • Automated triggers
  • Customizable integration
  • Floating or embedded
  • Welcome message
  • Visitor targeting
  • Logo and caption

Screenshots

Screenshots

Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot
+ 3 more
Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot
Elfsight WhatsApp Chat screenshot Elfsight WhatsApp Chat screenshot Elfsight WhatsApp Chat screenshot Elfsight WhatsApp Chat screenshot
+ 2 more
Elfsight WhatsApp Chat screenshot Elfsight WhatsApp Chat screenshot

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Pros

Pros

  • Enhances support efficiency with live chat, FAQ, and canned responses
  • Allows assignment and escalation of chat conversations to support agents
  • Mobile apps available for iOS and Android facilitate chat on-the-go
  • Provides chat conversation history for context and improved responses
  • Easy content and file sharing for enriched customer support
  • Helps in driving leads and sales with personalized recommendations, and offers
  • Enables real-time feedback collection for instant improvements
  • Customizable chat widget to match website branding
  • Integration capabilities with platforms like Facebook Messenger
  • Positive user reviews highlight functionality and responsiveness
  • Customizable chat options with floating or embedded positions enhance user engagement
  • Ability to write a personalized welcome message and add a photo for a personalized touch
  • Automated chat-start triggers can open the chat window and increase engagement
  • Versatile display settings allow chat to be shown on all or selected web pages
  • Option to filter out pages for chat display to target specific audiences
  • Includes features to add a company logo and caption text for branding purposes
  • Positive user feedback highlights the supportive and responsive customer service

Cons

Cons

  • No detailed user reviews are provided indicating challenges or limitations
  • Potential over-reliance on chat features might overshadow other support channels
  • The description does not mention any potential drawbacks such as load time or compatibility issues
  • Limited information on data privacy and how customer conversations are handled

Categories

Categories

Launched

Launched

Apr 18, 2025
Apr 18, 2025

Developer

Developer

Built by Poptin LTD

Apps:

1

Average Rating:

5

Reviews:

216

Built by Elfsight

Apps:

11

Average Rating:

1.9

Reviews:

446

Make Your Choice

Make Your Choice

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