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  3. Compare Formilla Live Chat vs JivoChat Live Chat
Formilla Live Chat logo

Formilla Live Chat

"Engage visitors instantly using Formilla's real-time live chat solution."

JivoChat Live Chat logo

JivoChat Live Chat

Unified communication: real-time chat, CRM, calls for seamless customer engagement.

Formilla Live Chat logo

Formilla Live Chat

"Engage visitors instantly using Formilla's real-time live chat solution."

JivoChat Live Chat logo

JivoChat Live Chat

Unified communication: real-time chat, CRM, calls for seamless customer engagement.

Rating

Rating

177 Reviews
7.2
66 Reviews
7.5

Pricing

Pricing

  • $9.99 / Month
  • Free Plan Available
Try for Free More info
  • $19 / Month
  • Free Plan Available
Try for Free More info

Features

Features

  • Real-time visitor tracking
  • Instant installation
  • Boost customer engagement
  • Mobile chat support
  • Automatic message sending
  • Integrated crm
  • Visitor engagement
  • Real-time chat
  • Omnichannel communication
  • Live call support

Screenshots

Screenshots

Formilla Live Chat screenshot Formilla Live Chat screenshot Formilla Live Chat screenshot Formilla Live Chat screenshot
+ 1 more
Formilla Live Chat screenshot
JivoChat Live Chat screenshot JivoChat Live Chat screenshot JivoChat Live Chat screenshot JivoChat Live Chat screenshot
+ 1 more
JivoChat Live Chat screenshot

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Pros

Pros

  • Installs instantly, allowing for immediate use and engagement with visitors
  • Provides real-time visitor tracking features, helping to know who is on the website and their actions
  • Available on iPhone and Android, enabling mobile chat support and receiving push notifications
  • Automatic chat messaging features to encourage visitor interaction and improve sales opportunities
  • Enhances customer support and engagement, which can lead to increased customer loyalty
  • Unified communication for handling live chat, CRM, and calls seamlessly
  • Ability to manage all communication channels from a single app
  • Real-time engagement with visitors to convert them into paying customers
  • In-app CRM for efficient customer management and communication history tracking
  • Smart triggers to engage visitors at the right moment, enhancing customer service
  • Omnichannel support for e-commerce websites, integrating social media, emails, and more
  • Option to purchase phone numbers and connect existing phones for call management
  • Offers a 14-day free trial with 24/7 customer support

Cons

Cons

  • Real-time visitor tracking might raise privacy concerns among some users
  • Initial setup might be straightforward, but customizing or managing the app could require a learning curve
  • Mobile push notifications may lead to information overload if not managed properly
  • Automatic messages might be perceived as intrusive by some visitors if not configured properly
  • Potential complexity in set-up due to numerous features
  • Might require training for efficient use of all integrated tools and features
  • The necessity for a stable internet connection for optimal performance
  • Potential cost implications after the trial period for full feature access

Categories

Categories

Launched

Launched

Feb 22, 2025
Feb 22, 2025

Developer

Developer

Built by Formilla.com

Apps:

1

Average Rating:

4.4

Reviews:

177

Built by JivoSite

Apps:

1

Average Rating:

4.6

Reviews:

66

Make Your Choice

Make Your Choice

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