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Live Chat & WhatsApp Chatway logo

Live Chat & WhatsApp Chatway

"Enhance support with live chat, FAQ, and canned responses for efficiency."

WhatsApp Button: Ichonic logo

WhatsApp Button: Ichonic

Seamless WhatsApp chat integration to enhance customer engagement effortlessly.

Live Chat & WhatsApp Chatway logo

Live Chat & WhatsApp Chatway

"Enhance support with live chat, FAQ, and canned responses for efficiency."

WhatsApp Button: Ichonic logo

WhatsApp Button: Ichonic

Seamless WhatsApp chat integration to enhance customer engagement effortlessly.

Rating

Rating

216 Reviews
8.9
30 Reviews
6.7

Pricing

Pricing

  • $9 / Month
  • Free Plan Available
Add to Site More info
  • $1 / Month
Add to Site More info

Features

Features

  • Live chat widget
  • Canned responses
  • Proactive support
  • Seamless integration
  • Customizable appearance
  • On-site chat
  • Pre-filled messages

Screenshots

Screenshots

Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot
+ 3 more
Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot
WhatsApp Button: Ichonic screenshot WhatsApp Button: Ichonic screenshot WhatsApp Button: Ichonic screenshot WhatsApp Button: Ichonic screenshot
+ 5 more
WhatsApp Button: Ichonic screenshot WhatsApp Button: Ichonic screenshot WhatsApp Button: Ichonic screenshot WhatsApp Button: Ichonic screenshot WhatsApp Button: Ichonic screenshot

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Pros

Pros

  • Enhances support efficiency with live chat, FAQ, and canned responses
  • Allows assignment and escalation of chat conversations to support agents
  • Mobile apps available for iOS and Android facilitate chat on-the-go
  • Provides chat conversation history for context and improved responses
  • Easy content and file sharing for enriched customer support
  • Helps in driving leads and sales with personalized recommendations, and offers
  • Enables real-time feedback collection for instant improvements
  • Customizable chat widget to match website branding
  • Integration capabilities with platforms like Facebook Messenger
  • Positive user reviews highlight functionality and responsiveness
  • Unlimited visitors per month
  • Customizable appearance with no-code configuration for widget size, padding, and position
  • Seamless deployment of WhatsApp widget on-site
  • Option to set up pre-filled messages for immediate interaction
  • Enhances customer engagement and facilitates prompt query resolution
  • User-friendly integration with a simple WhatsApp icon for easy transition to the WhatsApp platform

Cons

Cons

  • No detailed user reviews are provided indicating challenges or limitations
  • Potential over-reliance on chat features might overshadow other support channels
  • Negative feedback regarding app performance, indicating potential reliability issues
  • User dissatisfaction with the service effectiveness, as shown by a low rating

Categories

Categories

Launched

Launched

Apr 19, 2025
Apr 19, 2025

Developer

Developer

Built by Poptin LTD

Apps:

1

Average Rating:

5

Reviews:

216

Built by Ichonic

Apps:

13

Average Rating:

2

Reviews:

44

Make Your Choice

Make Your Choice

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