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Live Chat & WhatsApp Chatway

"Enhance support with live chat, FAQ, and canned responses for efficiency."

AI Chatbot | Propane Chat

"Custom AI Chatbot: Boost sales, reduce response times, integrate seamlessly with Wix."

Live Chat & WhatsApp Chatway

"Enhance support with live chat, FAQ, and canned responses for efficiency."

AI Chatbot | Propane Chat

"Custom AI Chatbot: Boost sales, reduce response times, integrate seamlessly with Wix."

Rating

Rating

213 Reviews
8.8
25 Reviews
9.1

Pricing

Pricing

  • $9 / Month
  • Free Plan Available
  • $15 / Month
  • Free Plan Available

Features

Features

  • Live chat widget
  • Canned responses
  • Proactive support
  • Seamless integration
  • Customizable responses
  • 24/7 support
  • Real-time interaction
  • Self-training ai

Screenshots

Screenshots

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Pros

Pros

  • Enhances support efficiency with live chat, FAQ, and canned responses
  • Allows assignment and escalation of chat conversations to support agents
  • Mobile apps available for iOS and Android facilitate chat on-the-go
  • Provides chat conversation history for context and improved responses
  • Easy content and file sharing for enriched customer support
  • Helps in driving leads and sales with personalized recommendations, and offers
  • Enables real-time feedback collection for instant improvements
  • Customizable chat widget to match website branding
  • Integration capabilities with platforms like Facebook Messenger
  • Positive user reviews highlight functionality and responsiveness
  • Custom AI Chatbot for boosting sales and reducing response times
  • Seamless integration with the Wix ecosystem, allowing real-time monitoring and intervention
  • Self-training AI that can handle up to 70% of customer queries after installation
  • Installation is quick, taking only 5 minutes to implement
  • Supports hundreds of languages, making it versatile for a global audience
  • Offers a customizable experience with options for Chat Corrections, Training Documents, and Response Tunings
  • Efficient handling of FAQs to alleviate customer support pressure

Cons

Cons

  • No detailed user reviews are provided indicating challenges or limitations
  • Potential over-reliance on chat features might overshadow other support channels
  • Some users have reported poor app support, experiencing slow response times
  • Issues with saving changes in the embedding tab as reported by users
  • Potential for mistakes requiring manual correction despite AI's self-training capabilities

Categories

Categories

Launched

Launched

Apr 01, 2025
Apr 01, 2025

Developer

Developer

Apps:

1

Average Rating:

5

Reviews:

213

Apps:

1

Average Rating:

3.9

Reviews:

25

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