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Live Chat & WhatsApp Chatway logo

Live Chat & WhatsApp Chatway

"Enhance support with live chat, FAQ, and canned responses for efficiency."

Whatsapp Button logo

Whatsapp Button

Effortlessly connect with customers via multiple chat platforms on your store.

Live Chat & WhatsApp Chatway logo

Live Chat & WhatsApp Chatway

"Enhance support with live chat, FAQ, and canned responses for efficiency."

Whatsapp Button logo

Whatsapp Button

Effortlessly connect with customers via multiple chat platforms on your store.

Rating

Rating

213 Reviews
8.8
31 Reviews
7.8

Pricing

Pricing

  • $9 / Month
  • Free Plan Available
Add to Site More info
  • $10-$24 / Month
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Features

Features

  • Live chat widget
  • Canned responses
  • Proactive support
  • Enhanced customer support
  • Customizable chat button
  • One-click setup
  • Responsive chat widget
  • Boost sales conversions
  • Multi-chat integration

Screenshots

Screenshots

Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot
+ 3 more
Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot
Whatsapp Button screenshot Whatsapp Button screenshot Whatsapp Button screenshot Whatsapp Button screenshot
+ 1 more
Whatsapp Button screenshot

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Pros

Pros

  • Enhances support efficiency with live chat, FAQ, and canned responses
  • Allows assignment and escalation of chat conversations to support agents
  • Mobile apps available for iOS and Android facilitate chat on-the-go
  • Provides chat conversation history for context and improved responses
  • Easy content and file sharing for enriched customer support
  • Helps in driving leads and sales with personalized recommendations, and offers
  • Enables real-time feedback collection for instant improvements
  • Customizable chat widget to match website branding
  • Integration capabilities with platforms like Facebook Messenger
  • Positive user reviews highlight functionality and responsiveness
  • Supports multiple chat platforms including WhatsApp, Facebook Messenger, Telegram, and Instagram
  • Customizable chat button and placement to fit store layout
  • Responsive widget that functions smoothly on any device
  • Simple installation and setup with no coding required
  • Potential to boost sales, attract leads, and enhance customer support
  • One-click integration makes adding chat buttons easy
  • Streamlines contact process which can improve response times and strengthen customer relationships
  • Versatile tool providing convenient communication channels

Cons

Cons

  • No detailed user reviews are provided indicating challenges or limitations
  • Potential over-reliance on chat features might overshadow other support channels
  • May require managing multiple chat channels, which could complicate customer support
  • Dependence on third-party chat platforms for communication
  • Customization options might not fit all store needs or aesthetic preferences
  • Performance could vary depending on platform updates or changes
  • Customers might feel overwhelmed by too many chat options

Categories

Categories

Launched

Launched

Apr 01, 2025
Apr 01, 2025

Developer

Developer

Built by Poptin LTD

Apps:

1

Average Rating:

5

Reviews:

213

Built by PurpleBear

Apps:

46

Average Rating:

4.2

Reviews:

290

Make Your Choice

Make Your Choice

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