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Live Chat Alternative logo

Live Chat Alternative

Engage site visitors with free global calls and 24/7 messaging.

Live Chat & WhatsApp Chatway logo

Live Chat & WhatsApp Chatway

"Enhance support with live chat, FAQ, and canned responses for efficiency."

Live Chat Alternative logo

Live Chat Alternative

Engage site visitors with free global calls and 24/7 messaging.

Live Chat & WhatsApp Chatway logo

Live Chat & WhatsApp Chatway

"Enhance support with live chat, FAQ, and canned responses for efficiency."

Rating

Rating

1,013 Reviews
7.6
201 Reviews
8.3

Pricing

Pricing

  • $4.99 / Month
  • Free Plan Available
Try for Free More info
  • $9 / Month
  • Free Plan Available
Try for Free More info

Features

Features

  • Call recording
  • Free global calls
  • 24/7 messaging
  • Configurable business hours
  • Live chat widget
  • Canned responses
  • Proactive support

Screenshots

Screenshots

Live Chat Alternative screenshot Live Chat Alternative screenshot Live Chat Alternative screenshot
Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot
+ 3 more
Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot

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Pros

Pros

  • Enables free global calls for site visitors, enhancing customer communication
  • Allows visitors to reach you via phone or message, increasing accessibility
  • Includes call recording feature to ensure no details are missed
  • Boosts service, sales, and conversion rates by engaging directly with customers
  • Helps build trust and consumer confidence with direct verbal interaction
  • Maximizes conversion rates by effectively addressing customer hesitations
  • App can be customized to display based on business hours for efficient operation
  • Maintains 24/7 messaging support for continuous customer service
  • Enhances support efficiency with live chat, FAQ, and canned responses
  • Allows assignment and escalation of chat conversations to support agents
  • Mobile apps available for iOS and Android facilitate chat on-the-go
  • Provides chat conversation history for context and improved responses
  • Easy content and file sharing for enriched customer support
  • Helps in driving leads and sales with personalized recommendations, and offers
  • Enables real-time feedback collection for instant improvements
  • Customizable chat widget to match website branding
  • Integration capabilities with platforms like Facebook Messenger
  • Positive user reviews highlight functionality and responsiveness

Cons

Cons

  • Users report difficulty in uninstalling the app from their site
  • Some reviews mention it forces upgrades, causing user frustration
  • No detailed user reviews are provided indicating challenges or limitations
  • Potential over-reliance on chat features might overshadow other support channels

Categories

Categories

Launched

Launched

Feb 23, 2025
Feb 23, 2025

Developer

Developer

Built by Live Chat Alternative

Apps:

1

Average Rating:

4.5

Reviews:

1,013

Built by Poptin LTD

Apps:

1

Average Rating:

5

Reviews:

201

Make Your Choice

Make Your Choice

Try for Free More info View alternatives
Try for Free More info View alternatives
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