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Wix Chat logo

Wix Chat

Instantly engage and assist visitors to boost sales and relationships.

Usercentrics for Wix logo

Usercentrics for Wix

Easily manage user consent with a customizable banner on Wix sites.

Wix Chat logo

Wix Chat

Instantly engage and assist visitors to boost sales and relationships.

Usercentrics for Wix logo

Usercentrics for Wix

Easily manage user consent with a customizable banner on Wix sites.

Rating

Rating

3,738 Reviews
6.4
24 Reviews
5.5

Pricing

Pricing

  • Free App
Add to Site More info
  • Free App
  • Free Plan Available
Add to Site More info

Features

Features

  • Lead capture forms
  • Automated greetings
  • Instant visitor engagement
  • Saved replies
  • Customizable consent banner
  • Seamless google ads integration
  • Responsive design adaptation
  • Automatic scanning reports

Screenshots

Screenshots

Wix Chat screenshot Wix Chat screenshot Wix Chat screenshot Wix Chat screenshot
+ 1 more
Wix Chat screenshot
Usercentrics for Wix screenshot Usercentrics for Wix screenshot Usercentrics for Wix screenshot Usercentrics for Wix screenshot
+ 1 more
Usercentrics for Wix screenshot

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Pros

Pros

  • Instantly engage and assist visitors, which can help boost sales and improve customer relationships
  • Real-time notifications for visitors, messages, and sales assist in quick responses and actions
  • Automatic greeting of visitors and ability to reply to their first chat enhances user experience
  • Lead capture forms ensure no potential lead is missed
  • Capability to save replies for quick answers, increasing efficiency in communications
  • Mobile accessibility allows managers to chat back anytime, enhancing flexibility
  • Easily manage user consent with a customizable banner
  • No coding required—easy to set up within the Wix website builder
  • Customizable options such as banner color, text, position, and language to match site design
  • Responsive design that works on both desktop and mobile devices
  • Seamless integration with Google Consent Mode v2 for uninterrupted Google Ads campaigns
  • Monthly automatic scanning reports to keep track of required consents
  • Customizable to align with brand's tone of voice and design aesthetics
  • Enables user empowerment by providing options to accept or deny cookies

Cons

Cons

  • Potential for missing important chats during high-traffic periods if not monitored closely
  • Reliance on automatic greetings might come off as impersonal to some visitors
  • Requires consistent monitoring to leverage its benefits fully, possibly increasing workload
  • Some users report that the app does not render websites compliant
  • Issues with showing correct information on cookies, leading to invalid consents
  • Permanent cookie banners with no option to modify or revoke consent according to user feedback
  • Lack of support as reported by users facing issues
  • Monthly rescan might be too infrequent for websites needing constant updates
  • Some reviews indicate it does not function as effectively as the general Cookiebot service

Categories

Categories

Launched

Launched

Jun 08, 2025
Jun 08, 2025

Developer

Developer

Built by Wix

Apps:

65

Average Rating:

2.8

Reviews:

28,587

Built by Usercentrics GmbH

Apps:

1

Average Rating:

3.6

Reviews:

24

Make Your Choice

Make Your Choice

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