Wix Loyalty Program

Boost customer retention with customizable rewards and point-based incentives.

Wix Hotels

Streamline hotel booking and management with Wix Hotels' comprehensive platform.

Wix Loyalty Program

Boost customer retention with customizable rewards and point-based incentives.

Wix Hotels

Streamline hotel booking and management with Wix Hotels' comprehensive platform.

Rating

Rating

225 Reviews
6.1
246 Reviews
3.8

Features

Features

  • Insightful analytics
  • Personalized notifications
  • Customizable rewards
  • Widget integration
  • Point-based incentives
  • Members-only promotions
  • Manual point management
  • Real-time inventory management
  • Online booking integration
  • Automated guest communication

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Pros

Pros

  • Customizable loyalty program elements to align with brand identity
  • Multiple ways for customers to earn points, enhancing engagement
  • Ability to run exclusive promotions and discounts for members
  • Personalized email notifications to keep customers informed and engaged
  • Manual and offline management of point balances for flexibility
  • Access to insights for better understanding of customer behavior
  • Option to pause the loyalty program without losing data
  • Easy point redemption with the Loyalty widget at checkout
  • 24/7 customer support for assistance anytime
  • Customers can easily track their point balance and rewards
  • Connects to over 100 online booking channels, including Bookingcom, Expedia, and Airbnb, maximizing exposure and reservations
  • Facilitates direct reservations and payments from a hotel’s own website, enhancing direct revenue streams
  • Provides a centralized platform to manage rates and availability, reducing the complexity of managing multiple sales channels
  • Real-time inventory updates ensure that availability is consistently accurate across platforms, reducing the risk of overbooking
  • User-friendly calendar interface for easy and quick updates to inventory
  • Support for multiple languages and special pricing for different markets helps in reaching a global audience
  • Good customer support that aids in operational success
  • Automated emails and the ability to offer exclusive discounts and extra services enhance guest experience and foster repeat bookings

Cons

Cons

  • Potential complexity in setting up and managing the program for beginners
  • Need for regular updates and engagement to maintain customer interest
  • Possibility of customers forgetting about their point balances without reminders
  • Dependency on customer participation for success of the program
  • Initial learning curve to understand all features and functionalities
  • Initial setup might require time and effort, especially for those unfamiliar with digital management systems
  • Potential dependency on third-party channels which might charge commissions or fees
  • Some users may find customization options limited depending on specific needs or preferences for their hotel operations
  • Requires consistent monitoring and updates to ensure pricing competitiveness across various booking channels

Categories

Categories

Launched

Launched

Feb 23, 2025
Feb 23, 2025

Developer

Developer

Apps:

64

Average Rating:

2.8

Reviews:

27,859

Apps:

1

Average Rating:

2.3

Reviews:

246

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