Wix Loyalty Program

About Wix Loyalty Program

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Description

Reward customers & increase retention

Offer a loyalty program to returning clients and customers
Give points for signing up, making purchases, placing orders & more
Reward customers with gifts, perks and discounts
Let customers redeem points right at checkout

What you can do with Wix Loyalty Program:
- Customize your loyalty program’s name, points and icon to match your brand
- Set up how customers earn points and get rewards
- Run members-only promotions and discounts
- Schedule and send personalized email notifications
- Manage each member’s point balance manually & offline
- Access insights to understand your customers better
- Pause your loyalty program anytime
- Add the Loyalty widget to your checkout page for easier point redemption
- Get 24/7 customer support

What your Loyalty Program members can do:
- Log in to track their point balance & rewards
- Get notified when a reward is available

Pros

Customizable loyalty program elements to align with brand identity
Multiple ways for customers to earn points, enhancing engagement
Ability to run exclusive promotions and discounts for members
Personalized email notifications to keep customers informed and engaged
Manual and offline management of point balances for flexibility
Access to insights for better understanding of customer behavior
Option to pause the loyalty program without losing data
Easy point redemption with the Loyalty widget at checkout
24/7 customer support for assistance anytime
Customers can easily track their point balance and rewards

Cons

Potential complexity in setting up and managing the program for beginners
Need for regular updates and engagement to maintain customer interest
Possibility of customers forgetting about their point balances without reminders
Dependency on customer participation for success of the program
Initial learning curve to understand all features and functionalities