Zoko ‑ WhatsApp Catalog & API

Unleash ChatGPT inside your WhatsApp business number!

Sense WhatsApp

Connect with customers via WhatsApp & improve customer service

Zoko ‑ WhatsApp Catalog & API

Unleash ChatGPT inside your WhatsApp business number!

Sense WhatsApp

Connect with customers via WhatsApp & improve customer service

Rating

Rating

217 Reviews
8.8
21 Reviews
8.2

Pricing

Pricing

  • $15.9 / Month
  • Free Plan Available

Features

Features

  • Cod confirmation
  • Cart recovery
  • Dynamic segments
  • Broadcast messages
  • Bulk whatsapp messages
  • No-code chatbot builder
  • Customer query management
  • Whatsapp catalog sync
  • Order collection automation
  • Template messaging
  • Live chat support
  • Abandoned cart reminders
  • Order updates
  • Click-to-chat icon
  • Template messages
  • Integrated messages

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Pros

Pros

  • Comprehensive platform for sales, marketing, and customer support on WhatsApp
  • Allows bulk WhatsApp messaging, broadcasts, and template messages
  • No-code builder for creating chatbots
  • Single team inbox for managing customer queries
  • Integration with ChatGPT for order collection inside WhatsApp
  • Syncs Shopify catalog with WhatsApp business account
  • Dedicated flows for COD Confirmation and COD to Prepaid to enhance revenue
  • Supports broadcasts and dynamic segments for targeted marketing
  • Includes features like chatbots, notifications, and cart recovery
  • Positive user review highlighting ease of access, comprehensive features, and smooth onboarding process
  • Quick and effective connection with customers via WhatsApp
  • Reduces customer service inquiries by sending order updates and abandoned cart reminders
  • Increases sales by reducing abandoned carts
  • Provides live chat support with a click-to-chat icon
  • Includes template messages for quick and efficient communication
  • Integrated WhatsApp messages through in-app links
  • Ability to send messages from a list of orders or abandoned carts
  • Customizable click-to-chat icon on the merchant's website

Cons

Cons

  • Requires an official WhatsApp API account for usage
  • Limited user reviews available for more comprehensive feedback
  • Potential learning curve for teams new to WhatsApp business tools
  • Limited to WhatsApp users, excluding customers who do not use the platform
  • Potential over-reliance on template messages reducing personalized customer interactions
  • Requires consistent monitoring to maintain quick response times
  • Possible increase in WhatsApp-related notifications and interruptions
  • Privacy concerns from customers about receiving messages via WhatsApp

Launched

Launched

Dec 07, 2020
Mar 26, 2023

Developer

Developer

Apps:

1

Average Rating:

4.7

Reviews:

217

Apps:

5

Average Rating:

5

Reviews:

370

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