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Yotpo Loyalty Rewards Referral logo

Yotpo Loyalty Rewards Referral

Loyalty, Referrals & Rewards by Yotpo (formerly Swell)

OneLoyalty: Loyalty & Rewards logo

OneLoyalty: Loyalty & Rewards

Drive repeat purchase rate with powerful loyalty & rewards

Yotpo Loyalty Rewards Referral logo

Yotpo Loyalty Rewards Referral

Loyalty, Referrals & Rewards by Yotpo (formerly Swell)

OneLoyalty: Loyalty & Rewards logo

OneLoyalty: Loyalty & Rewards

Drive repeat purchase rate with powerful loyalty & rewards

Rating

Rating

2,606 Reviews
8.9
129 Reviews
8.5

Pricing

Pricing

  • $199-$799 / Month
  • Free Plan Available
Try for Free More info
  • $9-$49 / Month
Try for Free More info

Features

Features

  • Detailed analytics
  • No-code customization
  • Agile loyalty platform
  • Out-of-the-box campaigns
  • Vip tiers system
  • Tiered loyalty program
  • Referral programs
  • Earn points activities
  • Reward options
  • Custom programs
  • Membership rewards
  • Points expiration
  • Loyalty widget

Screenshots

Screenshots

Yotpo Loyalty Rewards Referral screenshot Yotpo Loyalty Rewards Referral screenshot Yotpo Loyalty Rewards Referral screenshot Yotpo Loyalty Rewards Referral screenshot
+ 2 more
Yotpo Loyalty Rewards Referral screenshot Yotpo Loyalty Rewards Referral screenshot
OneLoyalty: Loyalty & Rewards screenshot OneLoyalty: Loyalty & Rewards screenshot OneLoyalty: Loyalty & Rewards screenshot OneLoyalty: Loyalty & Rewards screenshot
+ 8 more
OneLoyalty: Loyalty & Rewards screenshot OneLoyalty: Loyalty & Rewards screenshot OneLoyalty: Loyalty & Rewards screenshot OneLoyalty: Loyalty & Rewards screenshot OneLoyalty: Loyalty & Rewards screenshot OneLoyalty: Loyalty & Rewards screenshot OneLoyalty: Loyalty & Rewards screenshot OneLoyalty: Loyalty & Rewards screenshot

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Pros

Pros

  • Simplifies customer loyalty and retention
  • No development needed to launch and manage the program
  • Customers can earn and redeem points through 20+ out-of-the-box campaigns
  • Detailed analytics for understanding consumer behavior and decisions
  • Ability to monitor and evaluate ROI, AOV, LTV, and more
  • Customizable, with no coding required
  • Motivates repeat purchases and engagement with diverse rewards and VIP tiers
  • Tiered program deployment based on points, spend, purchases, or referrals
  • Creates a cohesive loyalty experience, not just a program
  • Exceptional customer service and support, frequently praised by users
  • User interface is intuitive and clean, making it easy to navigate
  • Wide range of features including rewards for purchases and interactions, customizable loyalty widgets, and referral programs
  • Highly responsive support team, often mentioned by name (eg, Ellie, Rosie, Emily)
  • Smooth performance with no noticeable bugs or crashes reported
  • Easy and quick setup process, even for those with minimal technical skills
  • Free to use while offering comprehensive and customizable features
  • Encourages valuable customer actions like follow on social media and returning for repeat purchases
  • Helps drive repeat purchases and customer retention with various rewards such as discounts, free shipping, and gift options

Cons

Cons

  • Negative impact after switching from another loyalty app (as reported in one review)
  • Higher cost compared to competing solutions (as noted in one review)
  • Some users may experience a loss of engagement from existing users after switching (as noted in one review)
  • Some users experienced issues with the app loading and widgets not displaying properly
  • Concerns about reliability and dependence on third-party integrations, especially regarding the potential impact on frontend customer experience
  • App might not be ideal for long-term use if developers decide to impose a paid plan or discontinue the free version
  • Lack of built-in features within Shopify, requiring reliance on the app for reward solutions

Categories

Categories

Launched

Launched

Jul 27, 2015
Apr 10, 2024

Developer

Developer

Built by Yotpo - L&R

Apps:

1

Average Rating:

4.7

Reviews:

2,606

Built by OneCommerce.io

Apps:

4

Average Rating:

4.8

Reviews:

6,815

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