Yotpo vs Joy: Best Loyalty & Rewards Apps Comparison

Name: Joy Rewards &amp; Loyalty Program
Brand: Joy Loyalty (by Avada)

Yotpo Loyalty Rewards Referral

Loyalty, Referrals & Rewards by Yotpo (formerly Swell)

Joy Rewards & Loyalty Program

Loyalty & Rewards Program with VIP Tiers, POS & Loyalty Page

Yotpo Loyalty Rewards Referral

Loyalty, Referrals & Rewards by Yotpo (formerly Swell)

Joy Rewards & Loyalty Program

Loyalty & Rewards Program with VIP Tiers, POS & Loyalty Page

Overview

What is Yotpo Loyalty Rewards Referral?

Yotpo Loyalty & Rewards is a comprehensive Shopify app designed to boost customer retention through customizable loyalty programs, referral incentives, and VIP tiers.

Key Strengths:

Advanced segmentation for personalized rewards
Seamless integration with email marketing tools
Robust analytics to track program performance

What is Joy Rewards & Loyalty Program?

Joy Rewards & Loyalty Program is a Shopify app designed to help store owners boost customer retention through customizable rewards, points, and referral programs.

Key Strengths:

Easy-to-use interface with drag-and-drop customization
Supports multiple reward types (points, referrals, VIP tiers)
Seamless integration with Shopify stores

Rating

887 Reviews

8.5

1,466 Reviews

9.4

Pricing

Install App More info

Features

Detailed analytics
No-code customization
Agile loyalty platform
Out-of-the-box campaigns
Vip tiers system
Tiered loyalty program

App integrations
Discount stacking
Automated notifications
Loyalty page generator
Pos integration
Loyalty programs setup
Vip tiers management
Rewards customization

Screenshots

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Pros

Simplifies customer loyalty and retention
No development needed to launch and manage the program
Customers can earn and redeem points through 20+ out-of-the-box campaigns
Detailed analytics for understanding consumer behavior and decisions
Ability to monitor and evaluate ROI, AOV, LTV, and more
Customizable, with no coding required
Motivates repeat purchases and engagement with diverse rewards and VIP tiers
Tiered program deployment based on points, spend, purchases, or referrals
Creates a cohesive loyalty experience, not just a program

Easy to set up loyalty programs, VIP tiers, and rewards
Compatible with POS systems for a seamless in-store and online experience
Automated email notifications and app integrations
Offers a wide variety of reward and discount types
Manageable customer tiers, points, and missions with data export/import options
Positive customer service experiences repeatedly praised in reviews
Useful customer service chat feature that provides immediate support
Highly customizable with options for badges, cash back, coupons, and more

Cons

Negative impact after switching from another loyalty app (as reported in one review)
Higher cost compared to competing solutions (as noted in one review)
Some users may experience a loss of engagement from existing users after switching (as noted in one review)

Some features are marked as 'Coming Soon' and have not been added for a long time
Issues with Klaviyo API integration that have not been resolved, affecting email marketing campaigns
Limited functionality with the referral program – cannot offer points for referrals, only discounts
Point balance function does not work with Shopify New account type
Some users feel the app's abilities are minimal for a rewards program
Coupons under the Reward list code do not show the actual amount of the coupon

Launched

Jul 27, 2015

Jun 27, 2021

Developer

Built by Yotpo - L&R

Apps:

Average Rating:

4.6

Reviews:

887

Built by Joy Loyalty (by Avada)

Apps:

Average Rating:

4.9

Reviews:

1,466

Make Your Choice

Install App More info View alternatives

Yotpo vs Joy: Best Loyalty & Rewards Apps Comparison

Yotpo Loyalty Rewards Referral

Joy Rewards & Loyalty Program

Yotpo Loyalty Rewards Referral