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Yanet: Returns and Exchanges logo

Yanet: Returns and Exchanges

Quick and simple way to manage returns, exchanges and refunds

ReturnX: Returns & Exchanges logo

ReturnX: Returns & Exchanges

Easy return, exchange, refund, store credit, gift card & label

Yanet: Returns and Exchanges logo

Yanet: Returns and Exchanges

Quick and simple way to manage returns, exchanges and refunds

ReturnX: Returns & Exchanges logo

ReturnX: Returns & Exchanges

Easy return, exchange, refund, store credit, gift card & label

Rating

Rating

112 Reviews
9
43 Reviews
8.2

Pricing

Pricing

  • Free App
Try for Free More info
  • $39-$169 / Month
  • Free Plan Available
  • 7 Days Free Trial
Try for Free More info

Features

Features

  • Email notifications
  • Customizable portal
  • Manage returns
  • Flow-based solution
  • Policy customization
  • Embedded public portal
  • Automated return labels
  • Self-serve options
  • Custom branded portal
  • Refund via gift card
  • Major logistics integration
  • Actionable return insights
  • Custom rules engine
  • Flexible refund options
  • Ai-driven analytics
  • Automated shipment creation
  • Self-service returns page
  • Email notifications

Screenshots

Screenshots

Yanet: Returns and Exchanges screenshot Yanet: Returns and Exchanges screenshot Yanet: Returns and Exchanges screenshot Yanet: Returns and Exchanges screenshot
+ 1 more
Yanet: Returns and Exchanges screenshot
ReturnX: Returns & Exchanges screenshot ReturnX: Returns & Exchanges screenshot ReturnX: Returns & Exchanges screenshot ReturnX: Returns & Exchanges screenshot
+ 6 more
ReturnX: Returns & Exchanges screenshot ReturnX: Returns & Exchanges screenshot ReturnX: Returns & Exchanges screenshot ReturnX: Returns & Exchanges screenshot ReturnX: Returns & Exchanges screenshot ReturnX: Returns & Exchanges screenshot

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Pros

Pros

  • Quick and clear flow-based solution for managing returns and exchanges
  • Ability to create customized return and exchange policies for different products and situations
  • Embedded public portal for easy request submission by customers
  • Email notifications keep customers updated at each step of the request
  • Support for customizing portal text, banner, and colors to match store style
  • Automated return labels simplify the return process
  • Self-serve options reduce customer anxiety and increase satisfaction
  • Custom branded portal enhances brand consistency and customer loyalty
  • Seamless integration with major logistics partners like DHL, DPD, Royal Mail, Shippo, UPS, and USPS offers flexibility
  • Actionable insights with return reasons help improve products and services
  • Flexible refund options, including refund via gift card, provide convenience for customers
  • AI analytics for better insights from requests, images, and comments
  • Custom rules engine to enforce return and refund policies efficiently
  • Automated return shipment creation saves time
  • Highly recommended by users for its efficiency and user-friendliness

Cons

Cons

  • Customization options for the portal might require contacting support, which can be inconvenient
  • Potential complexity in managing multiple different policies and rules
  • Dependency on email notifications may not suit all customers' preferences
  • The app relies heavily on integrations, so issues with logistics partners may affect performance
  • Advanced features and customization might require a learning curve for some users
  • Potential dependency on AI analytics for insights might not be suitable for all businesses

Categories

Categories

Launched

Launched

Apr 06, 2023
Apr 26, 2023

Developer

Developer

Built by Yanet

Apps:

5

Average Rating:

4.8

Reviews:

514

Built by Hyperr Labs

Apps:

2

Average Rating:

4.9

Reviews:

47

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