Compare Wix Chat vs Usercentrics for Wix

Name: Usercentrics for Wix
Brand: Usercentrics GmbH

Wix Chat

Instantly engage and assist visitors to boost sales and relationships.

Usercentrics for Wix

Easily manage user consent with a customizable banner on Wix sites.

Wix Chat

Instantly engage and assist visitors to boost sales and relationships.

Usercentrics for Wix

Easily manage user consent with a customizable banner on Wix sites.

Rating

3,755 Reviews

6.4

63 Reviews

2.5

Pricing

Add to Site More info

Features

Lead capture forms
Automated greetings
Instant visitor engagement
Saved replies

Customizable consent banner
Seamless google ads integration
Responsive design adaptation
Automatic scanning reports

Screenshots

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Pros

Instantly engage and assist visitors, which can help boost sales and improve customer relationships
Real-time notifications for visitors, messages, and sales assist in quick responses and actions
Automatic greeting of visitors and ability to reply to their first chat enhances user experience
Lead capture forms ensure no potential lead is missed
Capability to save replies for quick answers, increasing efficiency in communications
Mobile accessibility allows managers to chat back anytime, enhancing flexibility

Easily manage user consent with a customizable banner
No coding required—easy to set up within the Wix website builder
Customizable options such as banner color, text, position, and language to match site design
Responsive design that works on both desktop and mobile devices
Seamless integration with Google Consent Mode v2 for uninterrupted Google Ads campaigns
Monthly automatic scanning reports to keep track of required consents
Customizable to align with brand's tone of voice and design aesthetics
Enables user empowerment by providing options to accept or deny cookies

Cons

Potential for missing important chats during high-traffic periods if not monitored closely
Reliance on automatic greetings might come off as impersonal to some visitors
Requires consistent monitoring to leverage its benefits fully, possibly increasing workload

Some users report that the app does not render websites compliant
Issues with showing correct information on cookies, leading to invalid consents
Permanent cookie banners with no option to modify or revoke consent according to user feedback
Lack of support as reported by users facing issues
Monthly rescan might be too infrequent for websites needing constant updates
Some reviews indicate it does not function as effectively as the general Cookiebot service

Launched

Aug 18, 2025

Developer

Built by Wix

Apps:

Average Rating:

2.8

Reviews:

29,021

Built by Usercentrics GmbH

Apps:

Average Rating:

2.7

Reviews:

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Compare Wix Chat vs Usercentrics for Wix

Wix Chat

Usercentrics for Wix

Wix Chat