Wix Chat

Instantly engage and assist visitors to boost sales and relationships.

Smartarget Click to Call

Easily connect with customers via phone; customize for your website.

Wix Chat

Instantly engage and assist visitors to boost sales and relationships.

Smartarget Click to Call

Easily connect with customers via phone; customize for your website.

Rating

Rating

3,750 Reviews

6.4

126 Reviews

9.1

Pricing

Pricing

• Free App

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• $6.25 / Month
• Free Plan Available

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Features

Features

• Lead capture forms
• Automated greetings
• Instant visitor engagement
• Saved replies

• Seamless integration
• Customizable widget
• One-click calling

Screenshots

Screenshots

+ 1 more

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Pros

Pros

• Instantly engage and assist visitors, which can help boost sales and improve customer relationships
• Real-time notifications for visitors, messages, and sales assist in quick responses and actions
• Automatic greeting of visitors and ability to reply to their first chat enhances user experience
• Lead capture forms ensure no potential lead is missed
• Capability to save replies for quick answers, increasing efficiency in communications
• Mobile accessibility allows managers to chat back anytime, enhancing flexibility

• Easily connects customers via phone, enhancing communication
• Customizable widget to fit website style and branding
• Supports both desktop and mobile platforms, providing flexibility
• Creates a personalized communication channel, improving customer experience
• Direct calling feature reduces barriers for customer inquiries
• Increases customer confidence and trust by providing instant support

Cons

Cons

• Potential for missing important chats during high-traffic periods if not monitored closely
• Reliance on automatic greetings might come off as impersonal to some visitors
• Requires consistent monitoring to leverage its benefits fully, possibly increasing workload

• May require ongoing updates to maintain compatibility with website changes
• Potential for increased customer service workload with more direct calls
• Limited to phone support, lacks integration with other communication channels
• Some users may prefer text-based interactions or find phone support intrusive
• Dependent on website traffic; low traffic may render the feature underutilized

Categories

Categories

• Chat

• Phone

Launched

Launched

Jul 30, 2025

Jul 30, 2025

Developer

Developer

Built by Wix

Apps:

65

Average Rating:

2.8

Reviews:

28,904

Built by Smartarget

Apps:

20

Average Rating:

3.9

Reviews:

4,793

Make Your Choice

Make Your Choice

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Add to Site More info View alternatives