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Wix Chat
Instantly engage and assist visitors to boost sales and relationships.
Smartarget Click to Call
Easily connect with customers via phone; customize for your website.
Wix Chat
Instantly engage and assist visitors to boost sales and relationships.
Smartarget Click to Call
Easily connect with customers via phone; customize for your website.
Rating
Rating
6.4
9.2
Pricing
Pricing
Features
Features
- Lead capture forms
- Automated greetings
- Instant visitor engagement
- Saved replies
- Seamless integration
- Customizable widget
- One-click calling
Screenshots
Screenshots
Pros
Pros
- Instantly engage and assist visitors, which can help boost sales and improve customer relationships
- Real-time notifications for visitors, messages, and sales assist in quick responses and actions
- Automatic greeting of visitors and ability to reply to their first chat enhances user experience
- Lead capture forms ensure no potential lead is missed
- Capability to save replies for quick answers, increasing efficiency in communications
- Mobile accessibility allows managers to chat back anytime, enhancing flexibility
- Easily connects customers via phone, enhancing communication
- Customizable widget to fit website style and branding
- Supports both desktop and mobile platforms, providing flexibility
- Creates a personalized communication channel, improving customer experience
- Direct calling feature reduces barriers for customer inquiries
- Increases customer confidence and trust by providing instant support
Cons
Cons
- Potential for missing important chats during high-traffic periods if not monitored closely
- Reliance on automatic greetings might come off as impersonal to some visitors
- Requires consistent monitoring to leverage its benefits fully, possibly increasing workload
- May require ongoing updates to maintain compatibility with website changes
- Potential for increased customer service workload with more direct calls
- Limited to phone support, lacks integration with other communication channels
- Some users may prefer text-based interactions or find phone support intrusive
- Dependent on website traffic; low traffic may render the feature underutilized
Launched
Launched
Jul 09, 2025
Jul 09, 2025
Developer
Developer
Apps:
65
Average Rating:2.8
Reviews:28,799
Apps:
20
Average Rating:3.9
Reviews:4,722
