Compare Wix Chat vs Live Chat Support

Wix Chat

Instantly engage and assist visitors to boost sales and relationships.

Live Chat Support

Chat seamlessly with website visitors via Slack or Wix integration.

Wix Chat

Instantly engage and assist visitors to boost sales and relationships.

Live Chat Support

Chat seamlessly with website visitors via Slack or Wix integration.

Rating

3,696 Reviews

6.4

40 Reviews

5.4

Pricing

Try for Free More info

Features

Lead capture forms
Automated greetings
Instant visitor engagement
Saved replies

Customizable chat widget
Seamless chat integration
Unlimited team members
Proactive chat invites

Screenshots

+ 1 more

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Pros

Instantly engage and assist visitors, which can help boost sales and improve customer relationships
Real-time notifications for visitors, messages, and sales assist in quick responses and actions
Automatic greeting of visitors and ability to reply to their first chat enhances user experience
Lead capture forms ensure no potential lead is missed
Capability to save replies for quick answers, increasing efficiency in communications
Mobile accessibility allows managers to chat back anytime, enhancing flexibility

Seamless integration with Slack and Wix makes it easy for users already using these platforms
Supports unlimited agents and team members on all plans, which is beneficial for growing businesses
Customizable chat widgets allow businesses to tailor the appearance to match their branding
Proactive chat invites and pre-sales forms help engage customers effectively
No login or sign-up required, providing a hassle-free setup experience
Available for use on both desktop and phone, enhancing accessibility and flexibility
Free to get started, lowering the barrier for initial adoption

Cons

Potential for missing important chats during high-traffic periods if not monitored closely
Reliance on automatic greetings might come off as impersonal to some visitors
Requires consistent monitoring to leverage its benefits fully, possibly increasing workload

Limited to Slack and Wix integrations, which might not cater to businesses using other platforms
May become less effective for websites with high traffic if not managed properly, leading to overwhelming chat requests
Customizing settings might require a learning curve for users not familiar with integration tools
Dependence on third-party platforms (Slack/Wix) means that any issues with these services might affect chat functionality

Launched

Feb 23, 2025

Developer

Built by Wix

Apps:

Average Rating:

2.8

Reviews:

27,859

Built by Social Intents

Apps:

Average Rating:

Reviews:

126

Make Your Choice

Try for Free More info View alternatives

Try for Free More info

Compare Wix Chat vs Live Chat Support

Wix Chat

Live Chat Support

Wix Chat

Live Chat Support

Rating

Rating

Pricing

Pricing

Features

Features

Screenshots

Screenshots

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Pros

Pros

Cons

Cons

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Launched

Launched

Developer

Developer

Built by Wix

Built by Social Intents

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