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Wix Chat logo

Wix Chat

Instantly engage and assist visitors to boost sales and relationships.

JivoChat Live Chat logo

JivoChat Live Chat

Unified communication: real-time chat, CRM, calls for seamless customer engagement.

Wix Chat logo

Wix Chat

Instantly engage and assist visitors to boost sales and relationships.

JivoChat Live Chat logo

JivoChat Live Chat

Unified communication: real-time chat, CRM, calls for seamless customer engagement.

Rating

Rating

3,820 Reviews
6.5
67 Reviews
7.4

Pricing

Pricing

  • Free App
Add to Site More info
  • $19 / Month
  • Free Plan Available
Add to Site More info

Features

Features

  • Lead capture forms
  • Automated greetings
  • Instant visitor engagement
  • Saved replies
  • Integrated crm
  • Visitor engagement
  • Real-time chat
  • Omnichannel communication
  • Live call support

Screenshots

Screenshots

Wix Chat screenshot Wix Chat screenshot Wix Chat screenshot Wix Chat screenshot
+ 1 more
Wix Chat screenshot
JivoChat Live Chat screenshot JivoChat Live Chat screenshot JivoChat Live Chat screenshot JivoChat Live Chat screenshot
+ 1 more
JivoChat Live Chat screenshot

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Pros

Pros

  • Instantly engage and assist visitors, which can help boost sales and improve customer relationships
  • Real-time notifications for visitors, messages, and sales assist in quick responses and actions
  • Automatic greeting of visitors and ability to reply to their first chat enhances user experience
  • Lead capture forms ensure no potential lead is missed
  • Capability to save replies for quick answers, increasing efficiency in communications
  • Mobile accessibility allows managers to chat back anytime, enhancing flexibility
  • Unified communication for handling live chat, CRM, and calls seamlessly
  • Ability to manage all communication channels from a single app
  • Real-time engagement with visitors to convert them into paying customers
  • In-app CRM for efficient customer management and communication history tracking
  • Smart triggers to engage visitors at the right moment, enhancing customer service
  • Omnichannel support for e-commerce websites, integrating social media, emails, and more
  • Option to purchase phone numbers and connect existing phones for call management
  • Offers a 14-day free trial with 24/7 customer support

Cons

Cons

  • Potential for missing important chats during high-traffic periods if not monitored closely
  • Reliance on automatic greetings might come off as impersonal to some visitors
  • Requires consistent monitoring to leverage its benefits fully, possibly increasing workload
  • Potential complexity in set-up due to numerous features
  • Might require training for efficient use of all integrated tools and features
  • The necessity for a stable internet connection for optimal performance
  • Potential cost implications after the trial period for full feature access

Categories

Categories

Launched

Launched

Nov 15, 2026
Nov 15, 2026

Developer

Developer

Built by Wix

Apps:

110

Average Rating:

2.7

Reviews:

47,947

Built by JivoSite

Apps:

2

Average Rating:

4.2

Reviews:

136

Make Your Choice

Make Your Choice

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