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WhatsApp Chat - Contact Us logo

WhatsApp Chat - Contact Us

Easily connect with customers through customizable WhatsApp contact options.

Live Chat & WhatsApp Chatway logo

Live Chat & WhatsApp Chatway

"Enhance support with live chat, FAQ, and canned responses for efficiency."

WhatsApp Chat - Contact Us logo

WhatsApp Chat - Contact Us

Easily connect with customers through customizable WhatsApp contact options.

Live Chat & WhatsApp Chatway logo

Live Chat & WhatsApp Chatway

"Enhance support with live chat, FAQ, and canned responses for efficiency."

Rating

Rating

3,130 Reviews
9.4
216 Reviews
8.9

Pricing

Pricing

  • $6.25 / Month
  • Free Plan Available
Add to Site More info
  • $9 / Month
  • Free Plan Available
Add to Site More info

Features

Features

  • Design customization
  • Direct customer engagement
  • Custom contact options
  • Team member selection
  • Live chat widget
  • Canned responses
  • Proactive support

Screenshots

Screenshots

WhatsApp Chat - Contact Us screenshot WhatsApp Chat - Contact Us screenshot WhatsApp Chat - Contact Us screenshot WhatsApp Chat - Contact Us screenshot
+ 2 more
WhatsApp Chat - Contact Us screenshot WhatsApp Chat - Contact Us screenshot
Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot
+ 3 more
Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot

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Pros

Pros

  • Trusted platform as users are already familiar with WhatsApp
  • Facilitates quicker communication with customers, potentially increasing customer satisfaction
  • Customizable contact options that can fit the website design and brand
  • Allows for adding multiple team members to handle customer inquiries
  • Turn website visitors into customers by providing an easy contact option
  • Reduces the chances of missed communications compared to email
  • Possibility to send promotions and updates directly through WhatsApp
  • Enhances support efficiency with live chat, FAQ, and canned responses
  • Allows assignment and escalation of chat conversations to support agents
  • Mobile apps available for iOS and Android facilitate chat on-the-go
  • Provides chat conversation history for context and improved responses
  • Easy content and file sharing for enriched customer support
  • Helps in driving leads and sales with personalized recommendations, and offers
  • Enables real-time feedback collection for instant improvements
  • Customizable chat widget to match website branding
  • Integration capabilities with platforms like Facebook Messenger
  • Positive user reviews highlight functionality and responsiveness

Cons

Cons

  • Dependency on customers using WhatsApp
  • Potential privacy concerns with sharing contact information through an app
  • Requires regular monitoring to ensure timely responses, which may be resource-intensive for small businesses
  • Limited to communication via WhatsApp, which may not be the preferred method for all customers
  • No detailed user reviews are provided indicating challenges or limitations
  • Potential over-reliance on chat features might overshadow other support channels

Categories

Categories

Launched

Launched

Apr 19, 2025
Apr 19, 2025

Developer

Developer

Built by Smartarget

Apps:

20

Average Rating:

3.8

Reviews:

4,368

Built by Poptin LTD

Apps:

1

Average Rating:

5

Reviews:

216

Make Your Choice

Make Your Choice

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