Trusted Help Center & FAQ

Fully customisable & FAQ page, product FAQ & bubble FAQ!

AMP: FAQ Page & Help Center HQ

Help center: Faq page & Faq tabs to cut down on support email.

Trusted Help Center & FAQ

Fully customisable & FAQ page, product FAQ & bubble FAQ!

AMP: FAQ Page & Help Center HQ

Help center: Faq page & Faq tabs to cut down on support email.

Rating

Rating

125 Reviews
9.1
30 Reviews
8.2

Pricing

Pricing

  • $4.99-$35.88 / Month
  • Free Plan Available
  • 3 Days Free Trial
  • $19.99 / Month
  • 7 Days Free Trial

Features

Features

  • Multilingual support
  • Customizable help center
  • Bubble faq
  • Product page faq
  • Media integration
  • Seamless integration
  • Customer feedback
  • Insta-search answers
  • Powerful editor
  • Customizable faq

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Pros

Pros

  • Fully customizable FAQ help center page, allowing adjustments to font size, color, style, etc
  • Does not require changes to the theme and works independently, no coding/programming knowledge needed
  • New feature: bubble FAQ on selected pages
  • Supports multiple language translations and can be used on both separate FAQ pages and product pages
  • Admin dashboard is easy to use for creating customized questions and answers
  • Ability to add images and videos to FAQ answers and format texts
  • Highly praised support team, with quick and helpful responses
  • Makes it easy to add video FAQs
  • Immediate answers: Users can get answers instantly from the FAQ page, reducing the need for support emails
  • Insta-search: Quickly finds answers as the user types their question, improving user experience
  • Valuable feedback: Collects customer feedback through simple emojis, providing insights into customer satisfaction
  • Powerful editor: Makes writing help articles and FAQ pages easy and efficient
  • Customizable: Allows customization to match the FAQ page with the store and brand
  • Seamless integration: Helps manage the help center from a familiar dashboard, enhancing ease of use

Cons

Cons

  • Potential for Incomplete Answers: FAQs may not cover every specific query, leading to some unresolved issues
  • Time-consuming Setup: Initial setup and content creation may require a significant time investment
  • Dependence on User Engagement: Effectiveness depends on users’ willingness to search for answers before contacting support
  • Maintenance Required: Regular updates and improvements to the FAQ content may be necessary to maintain its effectiveness

Launched

Launched

Jan 24, 2021
Apr 29, 2019

Developer

Developer

Apps:

4

Average Rating:

5

Reviews:

333

Apps:

4

Average Rating:

4.9

Reviews:

851

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