Track123 vs Aftership: Best Order Tracking for Shopify

Name: AfterShip Order Tracking
Brand: AfterShip

Track123 Order Tracking

Custom order tracker to build great order lookup experience

AfterShip Order Tracking

Proactive tracking that delights customers and reduces WISMO

Track123 Order Tracking

Custom order tracker to build great order lookup experience

AfterShip Order Tracking

Proactive tracking that delights customers and reduces WISMO

Overview

What is Track123 Order Tracking?

Track123 is an order tracking app designed for Shopify stores, offering real-time tracking updates, branded tracking pages, and automated notifications.

Key Strengths:

Real-time tracking updates
Branded tracking pages
Automated email/SMS notifications

What is AfterShip Order Tracking?

Aftership is a popular order tracking and delivery management app for Shopify, providing multi-carrier tracking, delivery estimates, and customer engagement tools.

Key Strengths:

Multi-carrier tracking support
Delivery time estimates
Customizable tracking pages

Rating

1,271 Reviews

9.2

1,470 Reviews

7.3

Pricing

Install App More info

Features

Paypal tracking sync
Cross-sell recommendations
Estimated delivery date
Personalized product recommendations
Branded tracking page
Shipment analytics dashboard
Order status notifications
Dropshipping mode
Supports 1700+ couriers
Auto-email triggers
Powerful track analytics

Automated notifications
Personalized product recommendations
Shipment analytics dashboard
Branded tracking pages
Ai-powered delivery estimates
Centralized shipment dashboard
Timely sms/email updates

Screenshots

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Pros

Effortless creation of a visually appealing tracking page
Detailed shipment analytics dashboard to analyze carrier performance
Reduces customer anxiety with order status notifications
Boosts revenue through cross-selling with product recommendations
Supports a vast number of couriers (1700+)
Customizable branded tracking page with auto-emails triggered by order status
Dropshipping mode helps hide Chinese origins and prevents WISMO calls
Seamless PayPal integration showing Estimated Delivery Dates
User-friendly interface with easy integration and customization options
Positive reviews highlighting ease of use, efficiency, and excellent customer support

Provides live shipment updates via a branded order tracking page and automated notifications
Centralized shipment dashboard to track shipment status and identify exceptions
Built-in analytics to get insights into shipment status and on-time performance
AI-powered estimated delivery dates to reassure anxious customers
Branded tracking pages with personalized product recommendations to boost sales
Timely email and SMS notifications to reduce customer anxiety and WISMO calls
High-quality customer support with knowledgeable and responsive team
Easy to install and integrate, particularly for Shopify users
Highly appreciated customer service, often solving issues quickly
Option to remove branding for free, enhancing customization
Detailed shipment analytics dashboard for monitoring and analysis
Unified dashboard for all shipments, enhancing efficiency of order management

Cons

Occasional slow customer support response, especially during holidays
PayPal integration issues noted by a few users
Some users experienced forced plan purchases during the testing phase

App is considered expensive by some users
Takes time to learn every detail of the app functionality

Launched

Jan 11, 2022

May 08, 2012

Developer

Built by Track123

Apps:

Average Rating:

4.9

Reviews:

1,271

Built by AfterShip

Apps:

Average Rating:

4.6

Reviews:

8,757

Make Your Choice

Install App More info View alternatives

Frequently Asked Questions (FAQ)

Which app offers better integration with Shopify?

Both Track123 and Aftership integrate seamlessly with Shopify, but Aftership supports more third-party logistics providers.
Does Track123 offer branded tracking pages?

Yes, Track123 allows you to customize tracking pages with your store's branding for a consistent customer experience.
Which app is more affordable for small businesses?

Track123 generally has lower entry-level pricing, while Aftership offers more advanced features at higher tiers.
Can Aftership track international shipments?

Yes, Aftership supports tracking for over 700 carriers worldwide, including international logistics providers.
Do these apps support automated notifications?

Both apps provide automated email and SMS notifications to keep customers updated on their orders.

Track123 vs Aftership: Best Order Tracking for Shopify

Track123 Order Tracking

AfterShip Order Tracking

Track123 Order Tracking