StatusPro ‑ Order Status

Simplify order management with your own custom order statuses.

Order Returns | easyReturns

Simplifies your Order Returns, for you and your Customers!

StatusPro ‑ Order Status

Simplify order management with your own custom order statuses.

Order Returns | easyReturns

Simplifies your Order Returns, for you and your Customers!

Rating

Rating

53 Reviews
9.2
69 Reviews
8.4

Pricing

Pricing

  • $9-$99 / Month
  • 14 Days Free Trial
  • $9-$79 / Month
  • 15 Days Free Trial

Features

Features

  • Custom order statuses
  • Auto email notifications
  • Order lookup page
  • Qr code updates
  • Order due dates
  • Automated return labels
  • Workflow customization
  • Custom returns portal
  • Return label creation
  • Own return reasons

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Pros

Pros

  • Simplifies order management with custom order statuses tailored to business needs
  • Reduces customer queries by keeping customers informed on order status
  • Improves customer satisfaction through timely updates and transparency
  • Custom statuses can have their own email templates, which are quick and easy to create
  • Enables automatic email notifications to customers or third parties when order status changes
  • Allows for automatic or manual order status changes, including QR code scanning on smartphones
  • Provides an order lookup page for customers to track their order progress independently
  • Helps manage orders by allowing the setting of order due dates
  • Picks up where Shopify's native return capabilities end
  • Provides a customizable returns portal under your shop domain
  • Portal can be customized with your corporate identity and additional information for customers
  • Automation options for return requests
  • Creation of return labels and return slips (limited to Germany, Austria, and Switzerland)
  • Supports workflows for returns, exchanges, vouchers, and refunds
  • Creation of DHL, GLS, or DPD return labels
  • Automatic creation of return labels based on rules like the value of the goods
  • Allows customization of return reasons and refund methods

Cons

Cons

  • While customizable, may require initial setup and maintenance to align with specific business processes
  • Dependence on internet connectivity for real-time updates and QR code scanning functionality
  • Potential need for continuous monitoring to ensure all custom statuses and email templates remain up-to-date
  • Label creation is limited to merchants from Germany, Austria, or Switzerland
  • Support issues: Users have reported slow or no responses from customer support
  • App may not function correctly in some scenarios, such as incorrect return label distribution
  • Users reported bugs and lack of effective bug fixes
  • Overall dissatisfaction with app performance from some users

Launched

Launched

Jul 26, 2022
Aug 11, 2021

Developer

Developer

Apps:

2

Average Rating:

4.9

Reviews:

59

Apps:

7

Average Rating:

4.7

Reviews:

600

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