Spur: WhatsApp API & Instagram

Instagram & WhatsApp Automations to Improve Sales & Support

Sense WhatsApp

Connect with customers via WhatsApp & improve customer service

Spur: WhatsApp API & Instagram

Instagram & WhatsApp Automations to Improve Sales & Support

Sense WhatsApp

Connect with customers via WhatsApp & improve customer service

Rating

Rating

82 Reviews
8.1
21 Reviews
8.2

Pricing

Pricing

  • $59 / Month
  • 7 Days Free Trial
  • $15.9 / Month
  • Free Plan Available

Features

Features

  • Bulk whatsapp messages
  • Automated engagement conversion
  • Cart recovery messages
  • Quick response automation
  • Unified ecommerce inbox
  • Live chat support
  • Abandoned cart reminders
  • Order updates
  • Click-to-chat icon
  • Template messages
  • Integrated messages

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Pros

Pros

  • Automates Instagram and WhatsApp interactions
  • Converts social media engagement into sales
  • Helps recover abandoned carts via automated messages
  • Allows sending bulk messages with WhatsApp API
  • Provides quick responses to common queries, improving support efficiency
  • Centralized eCommerce-focused inbox for chats from Instagram, WhatsApp, and Facebook
  • Improves customer satisfaction and agent efficiency
  • Simple and transparent pricing model
  • Quick and effective connection with customers via WhatsApp
  • Reduces customer service inquiries by sending order updates and abandoned cart reminders
  • Increases sales by reducing abandoned carts
  • Provides live chat support with a click-to-chat icon
  • Includes template messages for quick and efficient communication
  • Integrated WhatsApp messages through in-app links
  • Ability to send messages from a list of orders or abandoned carts
  • Customizable click-to-chat icon on the merchant's website

Cons

Cons

  • Learning curve to explore all available options
  • Initial setup might require iterations to get everything right
  • Limited to WhatsApp users, excluding customers who do not use the platform
  • Potential over-reliance on template messages reducing personalized customer interactions
  • Requires consistent monitoring to maintain quick response times
  • Possible increase in WhatsApp-related notifications and interruptions
  • Privacy concerns from customers about receiving messages via WhatsApp

Launched

Launched

Sep 04, 2022
Mar 26, 2023

Developer

Developer

Apps:

1

Average Rating:

4.9

Reviews:

82

Apps:

5

Average Rating:

5

Reviews:

370

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