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Shopify Search & Discovery

Customize your storefront search and discovery experience

Shoply AI Search & AI Chatbot

24/7 personalized shopping guide for your customers

Shopify Search & Discovery

Customize your storefront search and discovery experience

Shoply AI Search & AI Chatbot

24/7 personalized shopping guide for your customers

Overview

Overview

What is Shoply AI Search & AI Chatbot?

Shoply AI is a ChatGPT-powered chatbot for Shopify stores, providing conversational commerce, order tracking, and automated customer engagement.

Key Strengths:

  • Powered by ChatGPT for natural interactions
  • Multi-language support
  • Easy setup and customization

Rating

Rating

522 Reviews
4.1
31 Reviews
9.1

Pricing

Pricing

  • Free App
  • Free Plan Available
  • $29.99-$499.99 / Month
  • Free Plan Available
  • 14 Days Free Trial

Features

Features

  • Performance analytics
  • Product boosts
  • Customized filters
  • Synonym groups
  • Complementary recommendations
  • Personalized product suggestions
  • Natural language searches
  • Instant ai-powered support
  • Comprehensive product recommendations

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Pros

Pros

  • Customizable search, filtering, and product recommendations to enhance product relevance and boost sales
  • Analytics insights to understand customer navigation and search performance
  • Synonym groups to match product descriptions with shopper terms
  • Product boosting feature to highlight specific products in search results
  • Ability to add related and complementary products on product detail pages
  • Positive user feedback on ease of use and increased sales potential
  • Free to use, even on Shopify's starter plan
  • Helpful in SEO optimization to improve product visibility on Google
  • Provides 24/7 personalized shopping support to customers
  • Offers expert advice by recommending products based on customer preferences like skill level, height, and gender
  • Manages general customer service inquiries, enhancing user experience
  • Delivers natural language searches for an intuitive shopping experience
  • Improves sales with accurate and comprehensive product recommendations
  • Provides instant answers to common customer inquiries through AI-powered chat support

Cons

Cons

  • Occasional technical issues, such as key filters not working properly
  • Support may be perceived as inadequate in resolving technical issues promptly
  • Fixed search results window can be cumbersome and obstructive during product selection
  • Search results display all product statuses, including those ineligible for display
  • Limited customization options for displaying complementary products
  • Potential to disrupt important meta-fields for products, which can impact shipping and inventory management
  • Potential dependency on AI limitations, which may lead to incorrect recommendations or responses if the AI misinterprets user inputs
  • Limited ability to handle complex customer service issues that require human intervention
  • E-commerce stores need to integrate and maintain the app, which could require additional resources

Launched

Launched

Jul 24, 2022
Sep 03, 2024

Developer

Developer

Apps:

1378

Average Rating:

3

Reviews:

41,686

Apps:

1

Average Rating:

5

Reviews:

31

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