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Shopify Inbox logo

Shopify Inbox

Connect with shoppers and drive sales with chat

QuickBooks Desktop Sync logo

QuickBooks Desktop Sync

Connect your store to QuickBooks Desktop or POS

Shopify Inbox logo

Shopify Inbox

Connect with shoppers and drive sales with chat

QuickBooks Desktop Sync logo

QuickBooks Desktop Sync

Connect your store to QuickBooks Desktop or POS

Rating

Rating

4,693 Reviews
9.3
28 Reviews
9.1

Pricing

Pricing

  • Free App
  • Free Plan Available
Install App More info
  • $79-$115 / Month
  • Free Plan Available
  • 15 Days Free Trial
Install App More info

Features

Features

  • Product recommendations
  • Seamless workflow integration
  • Live customer chat
  • Automated replies
  • Customer profile insights
  • Conversation management
  • Intuitive interface
  • Sync inventory
  • Sync products
  • Sync orders
  • Sync customer data
  • Advanced features
  • Sync pricing
  • Bi-directional synchronization
  • Swift setup
  • Eliminate data entry errors

Screenshots

Screenshots

Shopify Inbox screenshot Shopify Inbox screenshot Shopify Inbox screenshot Shopify Inbox screenshot
+ 1 more
Shopify Inbox screenshot
QuickBooks Desktop Sync screenshot QuickBooks Desktop Sync screenshot QuickBooks Desktop Sync screenshot

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Pros

Pros

  • Free messaging tool that integrates with Shopify
  • Allows chat with customers while they shop, leveraging live customer information
  • Enables product recommendations and offering discounts through chat
  • Automated responses, FAQs, and personalized greetings to save time
  • Manages chat from online store and Shop app in one place
  • Identifies customer profile and cart details for better service
  • Spam identification and option to block senders
  • Convenient interface that centralizes customer communications
  • Supports automated and manual replies, making it versatile
  • Improves customer service process and ensures no leads are lost
  • Easy to use on mobile, improving response time
  • Integration with Shopify platform is seamless
  • Quick Replies feature saves time on frequent questions
  • Effortlessly synchronize orders, customer data, products, inventory, and pricing in both directions
  • Connects Shopify and QuickBooks seamlessly
  • Eliminates manual data entry and errors, saving time
  • Swift setup process with an intuitive interface
  • Top-rated customer support team helps users get started quickly and correctly
  • Advanced features and custom solutions available
  • No additional fee per transaction like other apps

Cons

Cons

  • Search function could be improved
  • Lack of ability to star or categorize conversations
  • Issues accessing messages intermittently
  • Notifications fill email inbox unnecessarily
  • Spam from companies offering Shopify services
  • Occasional 404 errors on mobile app
  • Missing key statistics like average response time and sales tracking
  • Limited sophistication in chat management tools
  • Potential for initial setup challenges despite the swift process
  • May require ongoing customer support for complex custom solutions
  • Dependence on continuous sync accuracy for accounting integrity
  • Limited to users of QuickBooks Desktop or POS, may not support other accounting platforms

Categories

Categories

Launched

Launched

Aug 13, 2019
Jan 07, 2014

Developer

Developer

Built by Shopify

Apps:

1412

Average Rating:

2.9

Reviews:

41,854

Built by MKP Software

Apps:

2

Average Rating:

2.5

Reviews:

28

Make Your Choice

Make Your Choice

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