Compare Shopify Inbox vs Modify Promotional Lightbox

Shopify Inbox

Connect with shoppers and drive sales with chat

Modify Promotional Lightbox

Create Popups to increase signups and promote discounts

Shopify Inbox

Connect with shoppers and drive sales with chat

Modify Promotional Lightbox

Create Popups to increase signups and promote discounts

Rating

6,086 Reviews

9.2

106 Reviews

7.2

Pricing

Try for Free More info

Features

Product recommendations
Seamless workflow integration
Live customer chat
Automated replies
Customer profile insights
Conversation management

Unlimited popups
Newsletter integration
Performance statistics
Signup tracking
Country-specific popups

Screenshots

+ 1 more

+ 3 more

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Pros

Free messaging tool that integrates with Shopify
Allows chat with customers while they shop, leveraging live customer information
Enables product recommendations and offering discounts through chat
Automated responses, FAQs, and personalized greetings to save time
Manages chat from online store and Shop app in one place
Identifies customer profile and cart details for better service
Spam identification and option to block senders
Convenient interface that centralizes customer communications
Supports automated and manual replies, making it versatile
Improves customer service process and ensures no leads are lost
Easy to use on mobile, improving response time
Integration with Shopify platform is seamless
Quick Replies feature saves time on frequent questions

Unlimited popups allow for extensive customization and flexibility
Integration with major newsletter platforms like Mailchimp, Klavio, Shopify, and Campaign Monitor
Provides detailed statistics on the performance of lightbox popups
Ability to track signups and export data in multiple formats
Option to display different popups for different countries
Helps increase the customer subscriber list, driving more sales from campaigns
Enhances traffic and sales to products, collections, and offers through customizable promotions

Cons

Search function could be improved
Lack of ability to star or categorize conversations
Issues accessing messages intermittently
Notifications fill email inbox unnecessarily
Spam from companies offering Shopify services
Occasional 404 errors on mobile app
Missing key statistics like average response time and sales tracking
Limited sophistication in chat management tools

Potential for popups to be intrusive or annoying to website visitors if not implemented carefully
Integration setup with multiple platforms might require technical expertise
No specific mention of support for A/B testing popups to optimize performance
Limited information on the depth of customization options available for popups
Does not specify whether the statistics provided are in real-time or delayed
No mention of on-site or customer support availability

Launched

Aug 13, 2019

Aug 06, 2013

Developer

Built by Shopify

Apps:

877

Average Rating:

3.7

Reviews:

38,185

Built by Mod Media

Apps:

Average Rating:

4.2

Reviews:

240

Make Your Choice

Try for Free More info View alternatives

Compare Shopify Inbox vs Modify Promotional Lightbox

Shopify Inbox

Modify Promotional Lightbox

Shopify Inbox

Modify Promotional Lightbox

Rating

Rating

Pricing

Pricing

Features

Features

Screenshots

Screenshots

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Pros

Pros

Cons

Cons

Categories

Categories

Launched

Launched

Developer

Developer

Built by Shopify

Built by Mod Media

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