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ShipMonk | Order Fulfillment logo

ShipMonk | Order Fulfillment

#1 Ecommerce 3PL - Fulfillment, Shipping & Inventory Mgmt.

Shipway Order Tracking logo

Shipway Order Tracking

Order Tracking, Track Order, Order Lookup, Upsell, EDD

ShipMonk | Order Fulfillment logo

ShipMonk | Order Fulfillment

#1 Ecommerce 3PL - Fulfillment, Shipping & Inventory Mgmt.

Shipway Order Tracking logo

Shipway Order Tracking

Order Tracking, Track Order, Order Lookup, Upsell, EDD

Rating

Rating

140 Reviews
7.4
198 Reviews
7.3

Pricing

Pricing

  • Free App
  • Free Plan Available
Try for Free More info
  • $29-$99 / Month
  • Free Plan Available
  • 7 Days Free Trial
Try for Free More info

Features

Features

  • Inventory management
  • Order management
  • Shipping management
  • Warehouse management
  • Discounted shipping rates
  • Omnichannel support
  • 3pl platform
  • Advanced software
  • Fulfillment centers
  • Transparent billing
  • Proactive approach
  • Product recommendations
  • Order tracking
  • Collect reviews
  • Branded tracking page
  • Status updates
  • Nps calculation
  • Handle queries

Screenshots

Screenshots

ShipMonk | Order Fulfillment screenshot ShipMonk | Order Fulfillment screenshot ShipMonk | Order Fulfillment screenshot ShipMonk | Order Fulfillment screenshot
+ 5 more
ShipMonk | Order Fulfillment screenshot ShipMonk | Order Fulfillment screenshot ShipMonk | Order Fulfillment screenshot ShipMonk | Order Fulfillment screenshot ShipMonk | Order Fulfillment screenshot
Shipway Order Tracking screenshot Shipway Order Tracking screenshot Shipway Order Tracking screenshot Shipway Order Tracking screenshot
+ 2 more
Shipway Order Tracking screenshot Shipway Order Tracking screenshot

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Pros

Pros

  • Provides a simple solution for omnichannel ecommerce businesses of all sizes
  • In-house, tech-enabled fulfillment centers
  • Advanced order, inventory, shipping, and warehouse management software
  • Transparent billing
  • Leading customer support teams
  • Discounted carrier shipping rates
  • Dedicated Happiness Engineers for account support
  • Offers seamless post-purchase experience that drives repeat purchases and customer loyalty
  • Provides proactive order tracking and status updates via SMS, Email, and WhatsApp
  • Includes branded order tracking page with an estimated delivery date
  • Features a feedback and review widget to collect customer reviews and calculate NPS score
  • Handles customer queries efficiently
  • Increases repeat purchases with product recommendations
  • Positive user review highlighting excellent support and satisfaction

Cons

Cons

  • Awful customer service experience as reported by users
  • Expensive service
  • Slow operational speed
  • Issues with account closure and unwarranted charges
  • Problems with inventory readiness for pickup after service termination
  • Potential legal disputes for recovering money
  • Repetitive description in the application details may indicate lack of additional unique features
  • Limited availability of reviews to assess broader user experience and potential drawbacks
  • No information on integration with various eCommerce platforms beyond general D2C

Categories

Categories

Launched

Launched

Dec 14, 2017
Jun 14, 2016

Developer

Developer

Built by ShipMonk

Apps:

1

Average Rating:

4.1

Reviews:

140

Built by Shipway

Apps:

4

Average Rating:

4.6

Reviews:

1,063

Make Your Choice

Make Your Choice

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