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SHIPAID ‑ Order Protection logo

SHIPAID ‑ Order Protection

Upsell Shipping Insurance Alternative & Convert Extra Revenue

ShipMonk | Order Fulfillment logo

ShipMonk | Order Fulfillment

#1 Ecommerce 3PL - Fulfillment, Shipping & Inventory Mgmt.

SHIPAID ‑ Order Protection logo

SHIPAID ‑ Order Protection

Upsell Shipping Insurance Alternative & Convert Extra Revenue

ShipMonk | Order Fulfillment logo

ShipMonk | Order Fulfillment

#1 Ecommerce 3PL - Fulfillment, Shipping & Inventory Mgmt.

Overview

Overview

What is ShipMonk | Order Fulfillment?

ShipMonk is a Shopify app designed to streamline order fulfillment, inventory management, and shipping automation. It integrates with major carriers and offers real-time tracking.

Key Strengths:

  • Advanced inventory management
  • Multi-carrier shipping options
  • Real-time order tracking

Rating

Rating

22 Reviews
8.2
96 Reviews
7.2

Pricing

Pricing

  • Free App
  • Free Plan Available
Install App More info
  • Free App
  • Free Plan Available
Install App More info

Features

Features

  • Shipping guarantee
  • Custom guarantee fee
  • Profit retention
  • Quick issue resolution
  • Enhanced customer support
  • Seamless claims integration
  • Branded resolution portal
  • Custom shipping notifications
  • Streamlined communication
  • Charge premiums at checkout
  • Supports all cart types
  • 24hr custom installation
  • Inventory management
  • Order management
  • Shipping management
  • Warehouse management
  • Discounted shipping rates
  • Omnichannel support
  • 3pl platform
  • Advanced software
  • Fulfillment centers
  • Transparent billing
  • Proactive approach

Screenshots

Screenshots

SHIPAID ‑ Order Protection screenshot SHIPAID ‑ Order Protection screenshot SHIPAID ‑ Order Protection screenshot SHIPAID ‑ Order Protection screenshot
ShipMonk | Order Fulfillment screenshot ShipMonk | Order Fulfillment screenshot ShipMonk | Order Fulfillment screenshot ShipMonk | Order Fulfillment screenshot
+ 5 more
ShipMonk | Order Fulfillment screenshot ShipMonk | Order Fulfillment screenshot ShipMonk | Order Fulfillment screenshot ShipMonk | Order Fulfillment screenshot ShipMonk | Order Fulfillment screenshot

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Pros

Pros

  • Upsell opportunity: Allows merchants to charge a guarantee fee and retain the profits, offering an additional revenue stream
  • Customer assurance: Provides customers with confidence and peace of mind against lost, stolen, damaged, or late packages without the need for traditional insurance companies
  • Streamlined integration: Seamlessly integrates into the existing setup with support for all cart types and custom installation included within 24 hours
  • Enhanced post-purchase experience: Improves customer satisfaction with quick solutions to delivery issues and exceptional customer support
  • Branded Customer Resolution & Tracking Portal: Offers a professional, branded experience for filing issues and tracking shipments
  • Custom Shipping Notifications: Reduces order anxiety by providing tailored shipping notifications and tracking updates
  • Ease of use: Simplifies the process of managing delivery issues with options to reship, refund, or deny claims with just a click
  • Provides a simple solution for omnichannel ecommerce businesses of all sizes
  • In-house, tech-enabled fulfillment centers
  • Advanced order, inventory, shipping, and warehouse management software
  • Transparent billing
  • Leading customer support teams
  • Discounted carrier shipping rates
  • Dedicated Happiness Engineers for account support

Cons

Cons

  • Dependency on the app for resolution: Merchants must rely on the app to manage and resolve shipping claims, which could be a bottleneck if the app faces any technical issues
  • Potential for customer pushback: Some customers may view the additional guarantee fee as an unnecessary cost
  • Learning curve: Merchants might need time to fully understand and utilize all the features effectively, despite the custom installation support
  • Management overhead: Merchants have to decide on and manage claim resolutions, which can add to their operational workload
  • Awful customer service experience as reported by users
  • Expensive service
  • Slow operational speed
  • Issues with account closure and unwarranted charges
  • Problems with inventory readiness for pickup after service termination
  • Potential legal disputes for recovering money

Categories

Categories

Launched

Launched

Aug 04, 2022
Dec 14, 2017

Developer

Developer

Built by ShipAid

Apps:

1

Average Rating:

5

Reviews:

22

Built by ShipMonk

Apps:

1

Average Rating:

4.4

Reviews:

96

Make Your Choice

Make Your Choice

Install App More info
Install App More info View alternatives

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