Sense WhatsApp

Connect with customers via WhatsApp & improve customer service

Interakt ‑ Sell on WhatsApp

Bulk-send products on WhatsApp & turn WhatsApp carts to orders

Sense WhatsApp

Connect with customers via WhatsApp & improve customer service

Interakt ‑ Sell on WhatsApp

Bulk-send products on WhatsApp & turn WhatsApp carts to orders

Rating

Rating

21 Reviews
8.2
286 Reviews
1.9

Pricing

Pricing

  • $15.9 / Month
  • Free Plan Available
  • $35-$45 / Month
  • 14 Days Free Trial

Features

Features

  • Live chat support
  • Abandoned cart reminders
  • Order updates
  • Click-to-chat icon
  • Template messages
  • Integrated messages
  • Store integration
  • Bulk-send products
  • Whatsapp cart conversion

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Pros

Pros

  • Quick and effective connection with customers via WhatsApp
  • Reduces customer service inquiries by sending order updates and abandoned cart reminders
  • Increases sales by reducing abandoned carts
  • Provides live chat support with a click-to-chat icon
  • Includes template messages for quick and efficient communication
  • Integrated WhatsApp messages through in-app links
  • Ability to send messages from a list of orders or abandoned carts
  • Customizable click-to-chat icon on the merchant's website
  • Bulk-send products on WhatsApp, increasing the efficiency of product distribution.
  • Facilitates turning WhatsApp carts into orders, potentially boosting sales.
  • Integrates well with existing WhatsApp contacts, streamlining communication with customers.

Cons

Cons

  • Limited to WhatsApp users, excluding customers who do not use the platform
  • Potential over-reliance on template messages reducing personalized customer interactions
  • Requires consistent monitoring to maintain quick response times
  • Possible increase in WhatsApp-related notifications and interruptions
  • Privacy concerns from customers about receiving messages via WhatsApp
  • Requires users to have a good understanding of WhatsApp Business to fully utilize features.
  • May encounter issues with spam regulations when bulk-sending messages.
  • Limited to WhatsApp users, excluding potential customers who prefer other platforms.

Launched

Launched

Mar 26, 2023
Apr 21, 2022

Developer

Developer

Apps:

5

Average Rating:

5

Reviews:

370

Apps:

2

Average Rating:

4.2

Reviews:

454

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