Rivo vs LoyaltyLion: Best Loyalty Apps for Shopify

Name: LoyaltyLion Rewards &amp; Referral
Brand: LoyaltyLion

Rivo: Loyalty Program, Rewards

DTC Retention platform || Loyalty, Referrals & Memberships

LoyaltyLion Rewards & Referral

Customer loyalty & referrals: loyalty program points & rewards

Rivo: Loyalty Program, Rewards

DTC Retention platform || Loyalty, Referrals & Memberships

LoyaltyLion Rewards & Referral

Customer loyalty & referrals: loyalty program points & rewards

Overview

What is Rivo: Loyalty Program, Rewards?

Rivo Loyalty, Rewards & Referrals is a Shopify app focused on increasing customer engagement with gamified rewards, referral incentives, and automated workflows.

Key Strengths:

Gamification features like spin-the-wheel rewards
Built-in referral program
Automated email and SMS campaigns

What is LoyaltyLion Rewards & Referral?

LoyaltyLion Rewards & Referral is a Shopify app designed to boost customer retention through customizable loyalty programs, points systems, and referral campaigns.

Key Strengths:

Advanced segmentation for targeted rewards
Seamless Shopify integration
Flexible reward options (discounts, free shipping, etc.)

Rating

1,440 Reviews

8.7

487 Reviews

8.9

Pricing

Install App More info

Features

Regular updates
Referral programs
Customizable loyalty
Membership integration
Stack integration
Developer toolkit

Shopify integration
Vip tiers
Custom loyalty programs
Membership options
Loyalty points system
Customizable loyalty page
Integrated shopper journey
Variety of rewards
Referral incentives
Social media engagement
Reviews incentives
Loyalty emails/notifications
Behavioral insights
Program participation rewards
Multi-type reward options

Screenshots

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LoyaltyLion Rewards & Referral screenshot

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Pros

Fully customizable loyalty and referrals platform
Built for fast growing DTC brands
24/7 world class live chat support
Instant integration with various tech stacks (Klaviyo, Gorgias, Postscript, etc)
Weekly product updates using the latest Shopify tech
Variety of loyalty programs and reward options
Extremely positive customer reviews, especially regarding support team
Cost-effective compared to other loyalty solutions
Offers full customization with the Rivo Developer Toolkit

Boosts returning customer rates with loyalty programs
Integrates loyalty page within your site for a seamless customer experience
Uses loyalty points and rewards to drive enrollment and repeat purchases
Reduces acquisition costs with incentives for referrals, reviews, and social media engagement
Robust integration with other Shopify tools
Highly praised customer service and onboarding support
Helpful account managers and representatives
Flexible customization options for loyalty programs
Positive early signs of improving customer economics
Detailed insights into returning customer behaviors

Cons

Setup can be time-consuming (up to 3 hours for some users)
Initial hiccups with understanding all features and settings
Limited training courses available for newbies
Some users experienced issues with fraud detection tools
Flat-rate support option or additional training might be beneficial

Long setup time for the program
Steep learning curve initially
High pricing for paid version
Limited customer support availability outside business hours
No automated scheduling for rules to enable offers and promote events
Potential for technical issues that require immediate attention

Launched

Jan 17, 2021

Jul 06, 2014

Developer

Built by Rivo

Apps:

Average Rating:

4.9

Reviews:

1,440

Built by LoyaltyLion

Apps:

Average Rating:

4.7

Reviews:

487

Make Your Choice

Install App More info View alternatives

Frequently Asked Questions (FAQ)

Which app is better for small businesses?

Rivo offers a simpler setup and affordability, while LoyaltyLion suits growing brands needing advanced analytics.
Do these apps support referral programs?

Yes, both Rivo and LoyaltyLion include referral features to incentivize word-of-mouth marketing.
Can I customize rewards with these apps?

Rivo allows basic reward customization, whereas LoyaltyLion provides deeper personalization based on customer segments.
Is there a free plan available?

Rivo offers a free trial; LoyaltyLion has tiered pricing starting with a paid plan.
Which app integrates with more marketing tools?

LoyaltyLion supports integrations with Klaviyo and Mailchimp, while Rivo focuses on native Shopify compatibility.

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