Compare Reputon Customer Reviews App vs Helpful Product Reviews App

Reputon Customer Reviews App

Collect Google reviews, Facebook reviews, Trustpilot and more

Helpful Product Reviews App

Product Reviews SEO digital media marketing suite with Q&A

Reputon Customer Reviews App

Collect Google reviews, Facebook reviews, Trustpilot and more

Helpful Product Reviews App

Product Reviews SEO digital media marketing suite with Q&A

Rating

1,431 Reviews

9.1

399 Reviews

7.3

Pricing

Try for Free More info

Features

Multi-platform support
Negative feedback redirection
Rate us widget
Review request emails
Ai email personalization

Multilingual support
Chatgpt integration
Collects reviews automatically
Personalized review requests
Discounts for photo/video reviews
Import/export reviews
Display widgets
Seo and social media engagement
Customizable review displays
Review interaction tools

Screenshots

+ 2 more

+ 7 more

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Pros

Supports multiple review platforms including Google, Facebook, Trustpilot, Sitejabber, Yelp, Etsy, etc
Sends follow-up emails to customers to solicit reviews after order delivery
Redirects unhappy users to a private feedback form, avoiding negative public reviews
AI personalizes email templates for better engagement
Includes a 'RATE US' widget for storefront integration
Allows sending emails to past orders (up to 2 months old)
Offers email analytics and various types of email marketing campaigns
Automates the process of collecting reviews via multiple methods such as emails, pop-ups, push notifications, QR codes, etc

Automatically collects reviews with personalised review requests after purchase
Integrates AI through ChatGPT to build loyalty and save time
Provides discounts for customers who share photos and video reviews
Enables review collection for past orders and imports reviews from other platforms like Aliexpress and Amazon
Beautiful display widgets to showcase reviews
Engages visitors at critical conversion points
Enhances visibility via Google search and social channels
Supports 30+ languages and operates autonomously
36+ custom layout widget options for displaying reviews
Marketing tools such as Q&A with reviews, cross-selling, and upselling features
Facilitates repeat sales through review replies and discount offers
Great customer support known for being responsive and helpful
Seamless migration of reviews between platforms (eg, ECWID to Shopify)

Cons

Support may be slow or unresponsive, as evidenced by a detailed negative review
Mishandling of settings can result in incorrect review requests, leading to potential customer dissatisfaction
Limited communication from support team can exacerbate issues
Free plan might have limited features, requiring upgrades for full functionality

No information about pricing plans or tiers provided
No mention of integration with other e-commerce platforms apart from Shopify and ECWID
Reliance on Google Merchant Center for visibility might be limiting for some users
Potential dependency on customer engagement to fully utilize discount incentives

Launched

Sep 25, 2018

Developer

Built by Reputon

Apps:

Average Rating:

4.8

Reviews:

4,560

Built by HelpfulCrowd

Apps:

Average Rating:

4.9

Reviews:

399

Make Your Choice

Try for Free More info View alternatives

Compare Reputon Customer Reviews App vs Helpful Product Reviews App

Reputon Customer Reviews App

Helpful Product Reviews App

Reputon Customer Reviews App

Helpful Product Reviews App

Rating

Rating

Pricing

Pricing

Features

Features

Screenshots

Screenshots

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Pros

Pros

Cons

Cons

Categories

Categories

Launched

Launched

Developer

Developer

Built by Reputon

Built by HelpfulCrowd

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