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Reputon Customer Reviews App logo

Reputon Customer Reviews App

Collect Google reviews, Facebook reviews, Trustpilot and more

Google Reviews by Appio logo

Google Reviews by Appio

Display Google Reviews from Google Business Profile on website

Reputon Customer Reviews App logo

Reputon Customer Reviews App

Collect Google reviews, Facebook reviews, Trustpilot and more

Google Reviews by Appio logo

Google Reviews by Appio

Display Google Reviews from Google Business Profile on website

Overview

Overview

What is Reputon Customer Reviews App?

Reputon is a Shopify app designed to collect and display customer reviews, helping merchants build trust and improve conversions.

Key Strengths:

  • Automated review requests via email
  • Customizable review widgets
  • Integration with Google Shopping

What is Google Reviews by Appio?

Google Reviews by Appio is a Shopify app that syncs your store with Google Reviews, allowing customers to leave feedback directly through Google.

Key Strengths:

  • Direct integration with Google Reviews
  • Displays star ratings in search results
  • Easy setup and management

Rating

Rating

873 Reviews
9.4
107 Reviews
9.1

Pricing

Pricing

  • $9.99-$49.99 / Month
  • Free Plan Available
Install App More info
  • $6.95 / Month
  • Free Plan Available
  • 7 Days Free Trial
Install App More info

Features

Features

  • Multi-platform support
  • Negative feedback redirection
  • Rate us widget
  • Review request emails
  • Ai email personalization
  • Customizable widgets
  • Display google reviews
  • Filter unwanted reviews
  • Ai summarizes feedback
  • Sync with google maps

Screenshots

Screenshots

Reputon Customer Reviews App screenshot Reputon Customer Reviews App screenshot Reputon Customer Reviews App screenshot Reputon Customer Reviews App screenshot
+ 2 more
Reputon Customer Reviews App screenshot Reputon Customer Reviews App screenshot
Google Reviews by Appio screenshot Google Reviews by Appio screenshot Google Reviews by Appio screenshot Google Reviews by Appio screenshot
+ 1 more
Google Reviews by Appio screenshot

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Pros

Pros

  • Supports multiple review platforms including Google, Facebook, Trustpilot, Sitejabber, Yelp, Etsy, etc
  • Sends follow-up emails to customers to solicit reviews after order delivery
  • Redirects unhappy users to a private feedback form, avoiding negative public reviews
  • AI personalizes email templates for better engagement
  • Includes a 'RATE US' widget for storefront integration
  • Allows sending emails to past orders (up to 2 months old)
  • Offers email analytics and various types of email marketing campaigns
  • Automates the process of collecting reviews via multiple methods such as emails, pop-ups, push notifications, QR codes, etc
  • Showcases genuine customer reviews, ratings, and photos directly on Shopify store.
  • Attractive, customizable widgets integrate social proof seamlessly, boosting conversion rates.
  • Built-in AI summarizes customer feedback for easy reading.
  • Filters out negativity, presenting a trustworthy image.
  • Seamless integration with Google Business Profile (Google Maps) for a unified trust-building experience.
  • Option to filter unwanted reviews and sort reviews.
  • Allows CSS customization for widgets in a variety of beautiful styles.

Cons

Cons

  • Support may be slow or unresponsive, as evidenced by a detailed negative review
  • Mishandling of settings can result in incorrect review requests, leading to potential customer dissatisfaction
  • Limited communication from support team can exacerbate issues
  • Free plan might have limited features, requiring upgrades for full functionality
  • Filtering out negative reviews could lead to biased representation of customer feedback.
  • Dependence on Google Business Profile; might not be suitable for businesses not heavily using Google services.
  • AI summarization may not always accurately capture the nuances of customer feedback.

Categories

Categories

Launched

Launched

Sep 25, 2018
Sep 24, 2024

Developer

Developer

Built by Reputon

Apps:

14

Average Rating:

4.9

Reviews:

3,011

Built by Appio

Apps:

3

Average Rating:

3.3

Reviews:

229

Make Your Choice

Make Your Choice

Install App More info View alternatives
Install App More info View alternatives
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