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QuickReply logo

QuickReply

Sales campaigns, abandoned carts, multi-agent inbox, and more

TextYess logo

TextYess

Automate customer support on WhatsApp with AI.

QuickReply logo

QuickReply

Sales campaigns, abandoned carts, multi-agent inbox, and more

TextYess logo

TextYess

Automate customer support on WhatsApp with AI.

Rating

Rating

218 Reviews
5.5
49 Reviews
8

Pricing

Pricing

  • $59-$299 / Month
Install App More info
  • $290-$533 / Month
  • Free Plan Available
  • 7 Days Free Trial
Install App More info

Features

Features

  • Abandoned cart recovery
  • Status notifications
  • Order confirmation
  • Whatsapp campaigns
  • Cod to prepaid
  • 24/7 customer support
  • Automated responses
  • Order processing
  • Ai-driven chat

Screenshots

Screenshots

QuickReply screenshot QuickReply screenshot QuickReply screenshot QuickReply screenshot
+ 2 more
QuickReply screenshot QuickReply screenshot
TextYess screenshot TextYess screenshot TextYess screenshot TextYess screenshot
+ 2 more
TextYess screenshot TextYess screenshot

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Pros

Pros

  • Easy to run multiple WhatsApp campaigns through a single dashboard
  • Powerful automations and chatbots for effective customer engagement
  • Wide range of features including broadcast messages, abandoned cart recovery, order confirmations, and status notifications
  • Ability to convert COD to prepaid orders, reducing NDRs and frauds
  • 24/7 customer support available through WhatsApp chatbots
  • Personalized engagement with customers, enhancing marketing strategies
  • Efficient customer support and onboarding process, praised heavily in user reviews
  • User-friendly and intuitive interface, as highlighted in the feedback
  • Positive feedback on customer support staff and quick response from the support team
  • Enhanced tracking and analytics features which improve campaign monitoring
  • 24/7 real-time responses to customer inquiries
  • Automates order status updates, product suggestions, and provides checkout links
  • Trained on the entire product catalog and FAQs, enhancing the specificity and accuracy of responses
  • Proactively engages with customers during key moments such as abandoned checkouts and post-purchase follow-ups
  • Enables targeted WhatsApp marketing campaigns with a single click
  • Supports all languages, broadening customer reach
  • Quick setup process (up and running within 5 minutes) without needing technical skills

Cons

Cons

  • Dependence on AI may lead to occasional inaccuracies in responses
  • Limited customization options for businesses with unique requirements
  • Potential language translation issues for complex queries
  • Privacy concerns regarding customer data and information being handled by AI

Categories

Categories

Launched

Launched

Mar 15, 2021
Sep 13, 2023

Developer

Developer

Built by Shopify

Apps:

20597

Average Rating:

2.4

Reviews:

807,667

Built by Shopify

Apps:

20597

Average Rating:

2.4

Reviews:

807,667

Make Your Choice

Make Your Choice

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